The University of Washington: Facilities Services

Annual Renewal FAQ

Annual Renewal Frequently Asked Questions

The links at the bottom will redirect to additional common questions, organized by topic. Click on the topic most suitable to your question.

Most Common Questions

What is Annual Renewal?

Annual Renewal is a yearly process, beginning in the spring, that allows customers to sign up to have their products for the next fiscal year delivered in June by payroll coordinators. Every annual product issued by Commuter Services is set to expire with the fiscal year on June 30th. Annual Renewal is a convenient method for our customers to continue their products without service interruptions and without coming to our office and standing in line during our busiest month of the year.

How do I get to your office?

Directions to our office are available at www.uwcommute.com/move. We have free customer parking in our garage, which is the very first righthand turn on 15th Ave NE as you head downhill past Pacific Ave NE.

Click here if you need to contact us with questions or for assistance. Please include your employee ID number so we may better assist you.


Select the topic below that best fits your question to find additional answers to Frequently Asked Questions about Annual Renewal:

- For First-Time Annual Renewal Customers

- Common Problems and Solutions

- Changing Products or Personal Information

- For Payroll Coordinators: Common Questions and Answers

- Specific Product Questions