Training Academy Course Catalog

AiM: Advanced Workdesk

Employees who need to reorganize an existing WorkDesk will learn how to eliminate unwanted Personal Queries, modify Browse screens to select query results display, and manually reorganize the appearance of their Personal Queries on the WorkDesk. Employees will receive individual instruction, as requested, to add new Personal Queries, Quick Links, or Quick Search options to their WorkDesk. Length of Class: 2.5 hours (All FS Staff) As needed

AiM: Advanced WorkDesk - REGISTER HERE!

Thursday, September 25, 2014 1:00 PM - 3:00 PM

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AiM: Advanced Workdesk For Leads & Supervisors

In this course, Leads and Supervisors will create Personal Queries based on their individual work style. Queries designed to track work assigned and review work status for a crew or a shop will be explored. Emphasis will be on making the WorkDesk more efficient for the individual. This course may be appropriate for employees beginning a Higher Level Duty assignment. Length of Class: 2.5 hours (All FS Leadership) As needed

AiM: Advanced WorkDesk for Leads & Supervisors - REGISTER HERE!

Monday, September 29, 2014 10:00 AM - 12:00 PM

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AiM: Advanced WorkDesk for Leads & Supervisors - REGISTER HERE!

Thursday, November 6, 2014 10:00 AM - 11:30 AM

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AiM: Advanced WorkDesk for Leads & Supervisors - REGISTER HERE!

Thursday, October 9, 2014 10:00 AM - 11:30 AM

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AiM: Advanced WorkDesk for Leads & Supervisors - REGISTER HERE!

Thursday, December 11, 2014 10:00 AM - 11:30 AM

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AiM: Basic Workdesk Setup

Employees will learn how to log in and out of AiM, how to navigate the WorkDesk, about WorkDesk Channels and Administrator Messages. Employees will set up their AiM WorkDesk with a standard set of Quick Links (including Timecards, FS Technology Toolbox and Employee Self Service), Quick Searches (Timecards and Work Orders), and Personal Queries (Unposted/Posted-one pay period Timecards). Length of Class: 1.5 hours (All FS Staff) As needed

AiM: Basic WorkDesk Setup - REGISTER HERE!

Monday, October 6, 2014 10:00AM-11:30AM

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AiM: Basic WorkDesk Setup - REGISTER HERE!

Monday, November 3, 2014 10:00AM-11:30AM

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AiM: Basic WorkDesk Setup - REGISTER HERE!

Monday, December 8, 2014 10:00AM-11:30AM

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AiM: Equipment Rental Process

In this course, employees will learn how to create an AiM ticket for the rental of a piece of equipment from the Stores Counter, how to complete a return on the equipment, how to establish the equipment as being available for rental again and how to approve the rental transaction. Length of Class: 1.5 hours. (Class is available only for employees of the FS Materials Management Staff) As needed

AiM: Material Request Ordering

Employees will learn how to create a Material Request in AiM to order either Stock (Stores Inventory) or Non-Stock (Vendor Purchase) parts. WorkDesk setup will include Personal Query to track purchases to the Work Order. Authority to Purchase levels for Maintenance & Facilities Construction approval process will be covered. Length of Class: 1.5 hours (All FS Staff) As needed

AiM: Material Request Ordering - REGISTER HERE!

Monday, September 22, 2014 10:00 AM - 11:30 AM

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AiM: Material Request Ordering - REGISTER HERE!

Thursday, November 20, 2014 10:00 AM-11:30 AM

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AiM: Material Request Ordering - REGISTER HERE!

Thursday, October 23, 2014 10:00 AM-11:30 AM

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AiM: Material Request Ordering - REGISTER HERE!

Tuesday, December 23, 2014 10:00 AM-11:30 AM

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AiM: Related Documents

Related documents can be added to almost any screen in AiM. This class will show how to add a related document, create tags and use the filter functionality in the ViewFinder icon. Multiple methods of viewing related documents will be demonstrated. Document profiles will also be explored as a means of creating template documents as a one-to-many feature or for archival purposes. Length of Class: 1.5 hours (All FS Staff) As needed

AiM: Related Documents - REGISTER HERE!

Tuesday, November 18, 2014 10:00 AM - 11:00 AM

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AiM: Related Documents - REGISTER HERE!

Thursday, October 16, 2014 10:00 AM - 11:00 AM

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AiM: Related Documents - REGISTER HERE!

Thursday,December 18, 2014 10:00 AM - 11:00 AM

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AiM: Search Functionality

This class will explore the possibilities of focused search techniques across modules to better manage and track work in AiM, combined field options for searching (data and costs), methods of modifying browse lists and column display order. Length of Class: 1 hour (All FS Staff) As needed

AiM: Searching Inventory: On Campus Stock Parts

Employees will learn how to locate inventory materials utilizing various AiM screens including stock parts on campus and previously ordered parts within the AiM system. Instruction on the web form to request Stores to add a new part to inventory will also be covered. This course is a prerequisite to the training on Material Request Ordering (WM102). Length of Class: 2 hours (All FS Staff) As needed

AiM: Searching Inventory:On Campus Stock Parts - REGISTER HERE!

Thursday, September 18, 2014 1:15 PM - 2:45 PM

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AiM: Searching Inventory:On Campus Stock Parts - REGISTER HERE!

Monday, October 20, 2014 10:00 AM - 11:30 AM

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AiM: Searching Inventory:On Campus Stock Parts - REGISTER HERE!

Monday, December 22, 2014 10:00 AM - 11:30 AM

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AiM: Timecard Approval & Adjustments

Timecards are electronically approved in the AiM software by the Supervisor or other designated employee. In this course the Timecard Approver will learn how to review, approve (or Post) timecards, and how to request the Payroll Department make an adjustment to a Posted timecard. WorkDesk Approval Channels will be created in the classroom environment for later use by the employee at any computer. Length of Class: 1.5 hours. NOTE: Check with FS Payroll Manager for email signup and/or missing timecards/shop download reports (All FS Staff) As needed

AiM: Timecard Entry

Timecards are electronically entered in the AiM software on a regular basis. In this course the employee will learn how to create a timecard, enter hours to a work order and phase, and save the timecard for approval by the Supervisor. Employees will also learn how to edit timecards prior to posting in AiM. WorkDesk Personal Queries and Quick Links will be created in the classroom environment for later use by the employee at any computer. Instruction will also be given in use of Rapid Timecard Entry. Length of Class: 1.5 hours

AiM: Work Order System

Employees will learn the basics of the AiM Work Order system by creating a Work Order, adding a Phase, and assigning work to a shop person. There will be an emphasis on the importance of maintaining the current status of the Work Order as a means of communication and collaboration across trades and tasks. This includes editing, printing, and updating the Work Order. A customer perspective will be shown through the FS-WORKS screen. Length of Class: 1.5 hours. As needed

AiM: Work Order System - REGISTER HERE!

Monday, December 15, 2014 10:00 AM - 11:30 AM

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AiM: Work Order System - REGISTER HERE!

Monday, November 17, 2014 10:00 AM - 11:30 AM

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AiM: Work Order System - REGISTER HERE!

Monday, October 13, 2014 10:00 AM - 11:30 AM

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BSC/Metrics Creation - REGISTER HERE!

A workshop style class on developing meaningful measures to drive organizational behavior towards strategic objectives. This class will provide instructions on creating the ideal measure, developing existing ones, and identifying issues which may be harming organizational culture.

  • Wednesday, October 15, 2014 1:00PM-2:00PM

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Communicating in the FS Workplace

Effective communication is the cornerstone of a good organization. This course will cover the basic communication model, the characteristics of SOLID communication, including how to give and receive feedback.

Communication for Supervisors

This course will outline the steps of effective communication: including how to give and receive feedback, how to prepare for a feedback session and ways to help set the stage for giving feedback to employees. Length of Class: 1.5 hours (All FS Leadership) Quarterly

Computer: Basic Computer Training

The class will cover a brief overview of the computer and its components including the mouse and the keyboard. The class will cover the functions of the buttons on the mouse and the scroll wheel, the difference between single and double clicks and the functionality of the left and right mouse buttons. The training will also provide a general overview of UW computer drive system and how to set-up a filing system. Length of Class: 1 hour (All FS Staff)

Computer: Beginning Excel REGISTER HERE!

We are offering an Excel training course for beginners. This course will introduce you to Excel; from creating an Icon on your desk-top to actually working on a worksheet using “Tip and Trick”. We will talk about the “Ribbon”, show you how to customize your “Quick Access Toolbar”, point out functions of the mouse, calculating keys, short cut keys, and finally we will work on an actual Excel worksheet.

    You must attend all four classes. Each class will build on what you learned the prior week
  • Tuesday, October 7th 10:00am-11:00am
  • Tuesday, October 14th 10:00am-11:00am
  • Tuesday, October 21st 10:00am-11:00am
  • Tuesday, October 28th 10:00am-11:00am

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Computer: Microsoft Word Beginning Level Training

This class will explore the Microsoft Office suite: Word, Excel, PowerPoint and Outlook. There are many commonalities in the Microsoft Office suite and Word will be used to demonstrate those functions. Ribbon, Quick Access Toolbar, printing and shortcuts will all be examined. During class a simple document will be created and modified. Basic Computer Training or equivalent is a prerequisite for this class. Length of Class: 1 hour (All FS Staff) As needed

Computer: Tips & Tricks

This training will concentrate on exploring aspects of the Microsoft Office suite: Word, Excel, PowerPoint and Outlook. We will show where to find these programs on your computer and how to create shortcuts to the desktop and the taskbar. Word will be used to show common tools that are available for all the Office programs including: Ribbon, Quick Access Toolbar, how to save and print and the advantage to using the taskbar program shortcut. Once we have created the Word shortcut on the desktop, we will spend time creating a simple document. Modifying the document will include changing the font, bullets, numbering and paragraph settings. *This is not a basic computer skills class

Computer: Tips & Tricks REGISTER HERE!

Thursday, December 11, 2014 7:30am-8:30am

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Computer: Tips & Tricks REGISTER HERE!

Thursday, October 9, 2014 1:00pm-2:00pm

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Computer: Tips & Tricks REGISTER HERE!

Thursday, November 12, 2014 8:30am-9:30am

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Conflict in the FS Workplace

Conflict is inevitable, and the goal is not to eliminate conflict but rather learn to manage conflict to enhance a productive workplace. The class will examine the positives and negatives of conflict and how to manage conflict using different styles. Length of Class: 1 hour (All FS Staff) Monthly

Contract Classified Performance Evaluation Training

This training is designed to help learn how to complete the new Contract Classified Performance Evaluation form which is being rolled out this spring. Every Contract Classified employee must have a performance evaluation completed by July 1. The training will focus on the new format and the principles behind the new form. We also look closely at the leadership standards which helped guide the new evaluation process

Customer Service in FS

Customer service is an important element in a world class organization, the basics of providing customer service and delivering excellence will be covered. The course will cover basic tips for effective customer service which involves keeping the customer in mind when doing any work.

Earthquake Awareness

Did you know that Seattle sits on top of a major fault known as the Seattle Fault Zone? Earthquakes pose a serious threat to life and property in Washington, particularly the Puget Sound region. Washington has the second highest risk of economic loss caused by earthquakes in the nation, behind only California. Learn about the three types of earthquakes that occur in the Puget Sound region and Western Washington, mitigation steps you can take to reduce your risk as well as personal preparedness tips for you and your family. Length of Class: 1 hour (All FS Staff) Yearly

FS Practical Leader: Confidence in the Contract

Does the bargaining language in the union contract seem over-whelming and confusing to understand? Are you afraid you might say the wrong thing and “ooops, now you’ve done it…”. Worry no more---come and join a discussion with like-minded supervisors and managers and de-mystify the contract language while learning how to better manage the Articles that you use the most. This workshop has been well received by your peers and follow up discussions prove that FS supervisors and managers feel more comfortable discussing the union contracts and are more confident in being able to work with their employees to achieve mutually satisfying results!

FS Practical Leader: Confidence in the Contract - REGISTER HERE!

Thursday, October 16, 2014 10:00AM-12:00PM

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FS Practical Leader: How to hire a winner, not a whiner

Hiring is one the most important things supervisors and managers do in their job. Learn tips about how to hire the right person for the job. This class help supervisors evaluate and update job descriptions, determine relevant interview questions, and know what to look for when reviewing resumes. Explore the three prong hiring model that includes written, verbal and performance components. Length of Class: 2 hours (All FS Leadership) Quarterly

FS Practical Leader: How to hire a winner, not a whiner - REGISTER HERE!

Thursday, September 11, 2014 10:00 AM - 12:00 PM

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FS Practical Leader: Making cent$ out of payroll

Learn about leave administration, the payroll process and your role as a supervisor. Gain a better understanding of the leave policies and procedures governed by the union contracts and UW policies. Topics covered include: Family and Medical Leave Act (FMLA), disability leave, timecard approval and the resources available in AiM, Online Work/Leave System (OWLS) and Report Manager. Note: Participants are required to bring their NetID and password. Length of Class: 2 hours (All FS Leadership) Quarterly

FS Practical Leader: Making cent$ out of payroll- REGISTER HERE!

Thursday, November 13, 2014 10:00 AM to 12:00 PM

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FS Practical Leader: Managing for Performance

The intent of this Corrective Action training for the FS Practical Leader is to help management gain and enhance the tools needed as a supervisor to issue comprehensive, considerate and responsive corrective action to assist an employee with their performance improvement. This is an opportunity to discuss and address what a Leader can do to manage this process. Length of Class: 2 hours (All FS Leadership) Quarterly

FS Practical Leader: Managing for Performance- REGISTER HERE!

Thursday, October 2, 2014 10:00 AM - 12:00 PM

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FS Practical Leader: Safety it's more than PPE

The FS Practical Leader Safety training is designed to assist leaders with a greater understanding of our safety responsibilities. This course will touch on the tools and procedures already in place which will help leaders manage the health and safety of their employees. Topics discussed in the training include: Safety Resources and Training, OARS/Accident Reporting, L&I Claims and Regulated Building Materials. This training is an opportunity for our leaders to become unified messengers for mastering good health and safety practices! A key role of supervisors in FS is to help improve the health and safety of their employees. Overview of safety and health program in Facilities Services and the supervisor’s role; accident prevention, investigation and reporting; site investigations and safety audits; safety training and the tools to stay in compliance Length of Class: 2 hours (All FS Leadership) Quarterly

FS Practical Leader: Safety it's more than PPE - REGISTER HERE!

Thursday, November 6, 2014 10:00 AM -12:00 PM

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FS Practical Leader: The 1,2,3's of Financial Management

The Financial Management Practical Leader class is designed to provide insights to managers and leaders into the University and Facilities Services financial processes. Topics that are discussed include types of funds, budgets, expenditures, financial transactions, reporting and analysis, rate development, and procurement. At the end of the class, managers should have gained a basic understanding and introduction into these financial processes to better enable their overall job performance. Managing resources and budgets is a key part of being a supervisor. Learn about the rules governing expenditures of University funds. Understand the approval process and documentation and basics of fiscal responsibility. Length of Class: 2 hours (All FS Leadership) Quarterly

FS Practical Leader: The 1,2,3's of Financial Management - REGISTER HERE!

Thursday, November 20, 2014 10:00 AM - 12:00 PM

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Getting Started with Microsoft Office: Word & Excel

In this introduction to the Microsoft Office programs, we’ll cover how to create a document in Microsoft Word and how to create a simple spreadsheet in Excel. We’ll also discuss the other Microsoft Office programs such as PowerPoint and Publisher, including what they do, what they are useful for, and where to learn more about using these programs. Bring your questions! This class will be hands-on and will take place in the FS Computer Lab.

How to Build a Disaster Kit

This class will teach you what emergency supplies you need, where to purchase them and the best place to store them and use them. We all have someone that depends on us, children, elders, pets, our employer, etc… Are YOU prepared? They are counting on you because they DEPEND on YOU to be there in an emergency. Learn helpful tips to prepare our loved ones so that we can be a dependable resource to the UW and our community. Length of Class: 1 hour (All FS Staff) Yearly

How to conduct an effective meeting

Running an effective meeting does not happen by accident; learn the basic rules to meeting management. This class will cover how to: conduct a meeting, create an agenda, manage disruptive participants and keep the meeting on track. Length of Class: 1 hour (All FS Staff) Monthly

How to Interview Confidently - REGISTER HERE!

Interviewing can be nerve-wracking, uncomfortable, and stressful-but it doesn’t have to be! Join this one hour workshop and learn tips, ideas and behind-the-scenes lessons on how to make your next interview session successful

  • Tuesday, August 5, 2014 10:00am-11:00am
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    Presenting with Charts - REGISTER HERE!

    A computer based course on developing Excel charts when it comes to presentation. This course requires a moderate amount of excel experience and some familiarity with pivot tables. Learn how to create robust charts that easily translate large data sets into actionable items for use in presentations.

    • Tuesday, November 4, 2014 9:00AM-10:00AM

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    Recycling in the Workplace

    Understanding UW’s waste streams: The what, why and how of recycling and composting Are some folks in your building still confused about what can be recycled? Do you cringe when you see a banana peel or soda can in the garbage? Ever wonder what to do with your toner cartridges, e.Media, Styrofoam or plastic film? UW Recycling is here to help. We make understanding UW’s waste streams easy and provide an interactive and engaging overview of what is recyclable and compostable on campus. The University of Washington has a comprehensive Recycling & Solid Waste Management Plan. Learn about this plan that includes waste reduction, waste collection and disposal, administrative oversight, and outreach efforts designed to educate the campus community regarding recycling opportunities and services. Length of Class: 1 hour (All FS Staff) Quarterly

    Resume Writing - REGISTER HERE!

    This class is designed to assist you in creating an up-to-date competitive resume that may help you get the interview you are interested in. Interviewing has become more sophisticated and there will be many other qualified people (internal and external) competing for the same job that you want. This class will help your resume stand out from the others-but in a good way!

    • Tuesday, September 16, 2014 10:00am-11:00am

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    Seasonal Preparedness

    Puget Sound can expect severe storms once every 3-4 years. These types of both summer and winter storms (ice or wet, heavy and sticky snow or extended heat waves or drought) can grind the whole city to a halt, shutting down transportation systems, and placing demands on the power systems. During these types of storms, accidents rise among those who try to drive and can trap people at home or work. Learn about the predicted winter ahead and how to get your home and family ready. Length of Class: 1 hour (All FS Staff) Yearly

    UW Information Series

    Facilities Services will partner with UW CareLink to provide a topic each quarter. Topics include: Alcohol and drug awareness, Managing anger in the workplace, Balancing the demands of work and family, Communication skills for the workplace, Conflict resolution, Dealing with difficult behaviors, Depression, Managing your time, Positive attitude, The resilience factor, Stress Management and work styles and teamwork. Length of Class: 1 hour (All FS Staff) Quarterly