User Guide

Managing FS‑WORKS Ariba Email Notification

When an FS‑WORKS request is submitted, it goes through the Astra/Ariba routing system. Ariba will send an email to the requestor and any approvers that are setup. Settings can be changed in Ariba to help manage these Ariba emails.

• Getting to Ariba Preferences
• Setting Up Ariba Emails in Pine
• Turning Off FS‑WORKS Ariba Email Notification

Navigating to Ariba Customer Request Preferences  

• Open up a web browser and go to the Ariba Home Page. This will require your UW NetID.
• In the upper left of the black control bar, click on the “Preferences” link.
  
  
• Under category Change/View your Preferences: click on change “email notification preferences”
  
  
• In the Set Email Preference webpage, go to the drop down that says “Default preferences for all document types”
  
  
• Select from this drop down “Preferences for Customer Request”
  
  

Making Ariba Work With Pine  

• Navigate to the Ariba Customer Request Preferences (using the instructions above)
• Select “Plain Text” if you are using Pine. Leave it as “HTML” if you use Outlook Express.
  
  
• After the “OK” button is clicked you will return to the Change/View Personal Profile webpage.

Turning off FS‑WORKS Ariba Notifications  

• Navigate to the Ariba Customer Request Preferences (using the instructions above)
• Under the item “When my document is fully approved”, uncheck the “Send e-mail” box.
  
  
• Click the OK button to save your changes.