Approval Routing Customer Profiles

Maintaining Cost Control in Health Science Academic Services & Facilities

Aurea Chittenden, a Fiscal Specialist for Health Science Academic Services & Facilities, had no way of knowing who in her department was using what budget for facilities work. When reconciling budgets every month, she was often surprised and frustrated when bills came in for work she or the Department Manager, Bob Ennes, had not approved or were aware of. Aurea needed control over the facilities work her department was paying for.

The solution for Aurea came when her Departmental ASTRA Authorizer set her up as a Budget Watcher and Bob Ennes as a Budget Approver for FS‑WORKS Requests.

Now, when FS‑WORKS requests are entered using one of the department’s five budgets, Aurea is notified by email and then Bob approves the request. Using FS‑WORKS and ASTRA, Health Science Academic Services & Facilities maintains excellent fiscal health.

Managing the Work Flow in Housing and Food Services’ Facilities

Michael Glidden, Facilities Manager for HFS, needed a method to efficiently meet the facilities needs of students. Often student requests can be done by HFS Custodians. At times, student requests may be more involved and require the skilled trades work of Facilities Services.

To screen student requests, Michael used ASTRA to setup all HFS Custodial Supervisors as Facility Approvers for the buildings they are responsible for.

Now, when a student enters a request in FS‑WORKS to replace a hall light, clear a shower drain or repair furniture, a HFS Custodial Supervisor will first review the request, respond or forward the request to Facilities Services.

ASTRA Setup

Find out more about getting setup in ASTRA