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Implementation of FacilityMAX
FacilityMax SOP and Work Flows
FacilityMax Training Documents
1. Introduction to FacilityMax
- 1.1 The FacilityMAX Environment
- 1.2 Creating Content for the Work Desk
- 1.3 Working with Quick Links
- 1.4 Personal Queries
- 1.5 FS Work Management System Flow Chart
2. Processing Customer Requests and Entering Work Orders
- 2.1 Understanding Work Type and Category
- 2.2 Approving Requests
- 2.3 Using Problem Codes,Rejecting Requests
- 2.4 Creating Work Orders
3. Work Order Management
- 3.1 Understanding Work Type and Category
- 3.2 Finding Work & Creating Personal Queries
- 3.3 Assigning Staff, Changing Status & Printing Work Orders
- 3.4 Adding Phases and Estimates
- 3.5 Creating Work Orders
- 3.6 Managing Fixed Price Work Orders
- 3.7 Work Management Hierarchy
