Frequently Asked Questions

Cleaning:

Do you clean refrigerators?
Yes. Cleaning appliances is a premium, chargeable service.Our hourly rates.

Do you clean furniture?
We vacuum furniture; however, upholstery cleaning (using an extractor) is a premium, chargeable service.Our hourly rates.

Who do I call for a spill?
206 685-1500, between 8am and 5pm. After 5pm, call 206 685-1411.

What should I do for a coffee spill on a carpet?
Blot the spill with a cold, damp towel, and notify the Custodial Manager assigned to your building. See the list of Staff Contacts by Building.

Do you clean dishes in sinks?
No.

Do you wash kitchens?
Yes. Cleaning kitchens is a premium, chargeable service. Our hourly rates.

What do custodian clean on a daily basis?
See Routine Daily Services

Waste and recycling:

What if I have lots of books to discard?
For 10 or fewer boxes, contact custodial services at 206 685-1500 or custserv@u.washington.edu.
For more than 10 boxes, contact the Recycling Center at 206 685-2811 or recycle@u.washington.edu.

How do I get rid of sharp or broken glass?
Put sharp or broken glass in a small box, label it "Broken Glass, and tape it securely. Leave it by your trash container or outside your door.

How do I get rid of packing peanuts and other packaging materials?
See the Property and Tranportation Recycle web page, http://www.washington.edu/admin/recycling/

How full can I fill bagits?
Two thirds full, up to 35 pounds.

How do I get more bagits?
Call 206 685-1500.

Will custodians change the bagits in my office?
No.

Miscellaneous:

Can I borrow custodial equipment?
We will loan vacuums. Contact your Custodial Manager. See Staff Contacts by Building.

Would you leave paper towels in any rooms other than where there is a dispenser?
No.

Who do I call if I'm locked out of my office?
University Police, 206 543-9331.

What are my building hours?
See building hours listed by building.

Can I bring my pet to my office?
No.

Who do I call to report broken windows, blinds, restroom fixtures, etc.?
Campus Maintenance, 206 685-1411, except for restroom towel, toilet paper, and soap dispensers, which need to be reported to Custodial Services, 206-685-1500.

Who do I call if my light is out?
Call Campus Maintenance, 206 685-1411, to schedule the Relampers.

How often should I expect to have my room swept, vacuumed, etc?
See Routine Daily Services.

Who do I call if I discover rodents or pests in my work area?
Call Environmental Health & Safety, 206 543-7209.

Who do I call if my office is too hot (or too cold)?
Call Maintenance and Alterations, 206 685-1411.

Can I get extra white-board markers?
We provide white-board markers for classroom use only. If the marker(s) are missing, we will supply the classroom as soon as possible.