Number 24, Winter 2000

A publication providing information of interest from University of Washington Computing & Communications

• Streaming Media and You

• Using Streaming Media to Teach Languages

• Extension Online Teaches Data Communications With Streaming Media

  "Students definitely need to both hear the explanation and see the diagrams to understand how the concepts relate to each other."

  --Carin Johnson UW Educational Outreach

• How to Stream Your Media Files

• Encoding Services Available From UWTV Production

• C&C Is Developing Media Servers You Can Use

• From Amharic to Zulu: Language Learners Put Technology to Use

  "A lot of software on the market may be good in particular ways, but if it is not tailored to the instructor's needs, and if it doesn't work with the textbook, then it's of very limited use."

  --Bob Majors Language Learning Center

• Drive Gone. Files Gone! Protect Yourself by Saving Outside Your Box

  "No one should underestimate the importance of backups."

  --Sherri Strader Arts & Sciences and C&C

  • Back Up Your Work Routinely or Put It on a Server

• Getting Computing Help: Your Local Support Person Is Your Best First Contact

  "Because local computing support staff are physically close and very knowledgeable about department-wide computing issues, they often can provide the quickest, most accurate advice."

  --Oren Sreebny Computing & Communications

• Speaking of Support: A Three-tier Approach

  "The local computing support staff has in-depth knowledge of specialized applications and configurations within a department."

  --Bryan Rawson College of Engineering

• Knowing the Subject Is Part of the Job for Many in A&S Computing Support

  "To make intelligent choices about how technology gets used, the technical people need to have a good understanding of what faculty and staff are doing and where they are headed."

  --Steve Graham College of Arts & Sciences

• What Does C&C Provide and Support?

• Watching Over the Campus Network

  C&C's Client Services and Network Operations staff can work together behind the scenes to help make sure connectivity is working for everyone.

  • Did You Know? Adding Up the UW Network Numbers

• Now You Can Use C&C's New Web-based Help

  The new "Technical Assistance From help@cac" Web site helps you frame your question so you can provide the necessary details in your first message.

• Getting Help From C&C Without the Web

• Getting Connected With UWICK

  The technical support staff will want to know what computer and operating system you are using, and what any error message says.

• Supporting Publishing on Central UW Web Servers

• Specialized Help From UWired: Workshops, Labs, and Web Site

• UW NetID: Your Key to Online Computing Services

• UW Computer Training Offers Hands-on Help

• Supporting the Computing Support Staff
  • Specialized Email Distribution and Discussion Lists

• Print and Save: Getting Computing Help

• When Your Computing Equipment Needs Repair

• MSS Offers Support to Health Sciences and Others

• Nebula: A Centralized Approach to Supported Office Computing

• Consulting on Complex Computing Projects

• From Punch Cards to Wearable Computers

• Password Security: Why It's a High Priority for You
  • New "security@cac" Email Address

• Pine Tips & Tricks
  • Commands You Can Use to Save Time

• Live From Husky Stadium: 124th UW Commencement
  • Commencement Seen Worldwide With Digital Technology

• New C&C Director to Build Bridges, Support Teaching and Learning

  "The greater challenge is to help faculty in all disciplines, not only the sciences, benefit from this leap in the technology."

  --Jacqueline Brown Computing & Commmunications

• Passing the Baton: Mah Named ComTech Director

• Telephone Tips & Tricks
  • Let Your Fingers Do the Walking on the Web

  • New Device May Solve Your Phone Hearing Problems

• World Wide Web Addresses in This Issue