More Help

Included on this page:

Help by Email
Help Online
Help Over the Phone

If you have any questions about the information in this document, or if you would like to know more about computing at the University of Washington, you should start by looking online (see Online Help). If you need additional help, you can get it via email, other UW Technology publications, or the telephone.

Help by Email

Specific questions can be sent to help@u.washington.edu. This email is read by UW Technology consultants who either answer the question or find someone who can. Answers are returned to you via email as soon as possible. Email sent to help@u.washington.edu is monitored during the day, seven days a week (see Using Electronic Mail).

Help Online

Unix Computing and Batch Processing on Uniform Access Computers
Basic and advanced Unix documents and Uniform Access accounts and rates. Look on the Web at http://www.washington.edu/computing/unix/
The UW Computer Training Catalog
A list of classes offered by UW Technology for all faculty, staff, and students. The classes range in skill level from basic to advanced and cover many topics including the Unix operating system. There are classes that will be of interest to you whether you use a PC, workstation, or mainframe computer. Some classes are free, while others are offered for a fee. Look on the Web at http://www.washington.edu/computing/catalog/
Unix Quick Reference
Commonly used commands and options on UA Unix computers. Look on the Web at http://www.washington.edu/computing/unix/unixqr.html

Help Over the Phone

If you have an urgent problem, you can call the UW Technology Service Center at 206.221.5000. They will answer your question, or give you the phone number of the appropriate help source.