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Configuring Pocket Outlook 2002 for Pocket PC-2003 v. 4.2 for UW Email

UW Technology only provides basic connectivity and configuration support for Pocket Outlook sufficent to send and receive email using UW email services. No other support can be provided at this time.

Summary: Microsoft Pocket Outlook is the mail program that comes with the Pocket PC Operating System. Pocket Outlook is a solution for travelers and is not a replacement for a full fledged email client application.
This page provides information on configuration of Pocket Outlook for use with UW Email. Screen shots may look different for other versions of operating system and Pocket Outlook

Included on this page:



Technical Details of Pocket Outlook Configuration

Most people need to read this section.

Summary of Settings

If you are experienced configuring Web and email client software, just use the values in the table below. Otherwise, proceed to the
directions for creating a new account.

Use These Values to Configure Your Pocket Outlook
When you are asked: Enter:
Your Name Your Name
E-mail Address your_uwnetid@u.washington.edu
To verify you're using IMAP select IMAP4*
Incoming (IMAP) mail server your_uwnetid.deskmail.washington.edu
Outgoing (SMTP) mail server smtp.washington.edu**
Outgoing Server Authentication
check the box (enable)
Require SSL connection
check the box (enable)

*Warning! The POP default setting on Pocket Outlook removes email messages from your UW Email Inbox. That is, your inbox on Pine, WebPine, or any desktop application configured to work with UW Email. To configure Pocket Outlook to work with UW Email, select only IMAP4 for incoming mail server.

**If you use an Internet Service Provider (ISP) other than the UW, you need to use the SMTP (outgoing) server name it provides. Contact your ISP for this information. For details, read Using an Outside ISP and About SMTP.


Creating a New Account in Pocket Outlook

1.Start Pocket Outlook. (tap Inbox in the Start menu).




2.
Tap Accounts, select New Account




3.
Enter your email address and tap Next.




4.
Autoconfigurator attempts to configure network access using available options.
If Pocket Outlook is having difficulty with this step, tap Skip. You will have an opportunity to configure this later, otherwise tap Next.




5.
In the "User information" window that appears, enter your real name in the "Your name:" field, your UW netID in the "User name:" field, your UW password and tap Next.




6.
In the Account Information window select IMAP4 from the drop down menu, enter the name of this account. We suggest "UW mail" , and tap Next.




7
.
In the Server Information window for the Incoming mail enter UWnetID.deskmail.washington.edu, (where UWnetID is your personal netID) the Outgoing mail enter smtp.washington.edu**, leave the Domain field empty and tap the Options button




8.
Do NOT check the box that enables "connect and check for messages..." option. IMAP4 communication protocol makes the server "push" the notification to the mail client as soon as a new message enters the Inbox. Leave the Connection field with the value that has been automatically set or choose one if it failed during the detection process. Tap Next.




9.
In the next window check the first two boxes to enable authentication for the outgoing e-mail server and encryption (SSL). It is suggested you leave the last option at a default 3 days or less. Tap Next.




10
.
Use the default settings in the next window. Tap Finish. Congratulations! Your new mail account is configured



11.
If you have an active connection to the Internet, Pocket Outlook will ask if you want to download folders from the server you just added. Tap Yes.
If you don't have an active connection, you can download mail later by choosing the Send/Receive icon at the bottom of the screen. (It appears as two envelopes with dotted lines).

You should now be able to download your UW email and send mail. Please consult your Pocket PC documentation on how to use Pocket Outlook to compose and read mail.


Viewing Other Folders in Your UW Mail  Account

1. By default, only your Inbox folder is displayed..
To view the content of your other folders (synchronize them with the server) tap Tools and select Manage Folders option.




2. 
Scroll down to find folder mail beneath Inbox folder in your UW mail  account. The "+" sign on the left of it indicates the hierarchical structure in that location.




3. 
Tap the "+" sign to expand the view. Select folder(s) that need to be synchronized with the mail server from the list. Tap Ok in the top right corner to save the changes.
The view returns to the Inbox.




4.
To view the content of a different folder tap Inbox on the tool bar (changes immediately to Show) and select one of the folders identified in the previous step.




Configuring Pocket Outlook to use the UW Directory Service (LDAP)

Current design of Pocket Outlook does not allow proper configuration of the connection to the UW LDAP directory. It has no ability to define the "search base" parameter.

Links to Additional Information

Getting Help

To get help or make comments about the information on this page, use the Send a Question to UW Technology Web site.