How do I tell subscribers what their list password is when they forget it?

Question: I have a subscriber who has forgotten their password for a Mailman list I own. How can I help them?

Answer:

As a list owner, there is no way for you to look up a subscriber's password. You can, however, direct them to the list's information page at

http://mailman.u.washington.edu/mailman/listinfo/listname

where "listname" is replaced with the actual name of your list.

Under the list's Subscribers section, there will be an "Unsubscribe or edit options" button next to which is a space to enter an email address. The subscriber should enter his email address and click on the button. He will then see the option of having his password sent to him via email.

Note that if the subscriber has an @u.washington.edu email address, he should be able to follow the UW login link and use his UW NetID and password.

Date: 07/2002 Author: R. Skiver Thomspon