Send a Question to UW Technology

Your question will be answered by UW Technology, often within a few hours. If your query is complex, the response could take up to two working days. This service is provided for those associated with the UW.

Please DO NOT send us any of the following pieces of information as they compromise your security:

SSN - Social Security Numbers
Any passwords, including your UW NetID password
PAC's - Private Access Codes

example	Click any highlighted, underlined term for a brief pop-up definition (uses JavaScript)
glossary	Visit the glossary page if: - you want to see all of the items at once - your browser cannot handle JavaScript

Step 1 of 3: Tell us who you are

Name:	(required)
Status:	(required) If you selected "Other", please specify:

UW NetID:	(if you have one: it aids our investigation)

Dept. Support:
	(if you know the name of your UW support person;
	if you are the support person enter your department)

Your Email:	@ (Enter one complete email address above)

Phone:	-

Step 2 of 3: Select a Topic

Select a topic so your question or comment can be handled more efficiently. Choose "Any other topic" for topics not shown.

Select this topic...	For questions about...
Accounts, UW NetID, or passwords:	Changing your UW NetID, password, or real name on account
Email programs:	Configuring or using Pine, WebPine, Outlook Express, or another email program
Connecting to the UW:	Connecting from home or office; UWICK ; SSH
Distribution lists or Mailman:	Getting on or off class lists, using distribution lists such as MailMan
Report UW network or Web problem:	Report slow network response, broken links, connectivity, or usability issues
MyUW:	Using MyUW, Student Personal Services, or Employee Self Service
Software:	Locating, buying, using, or upgrading UW site licensed software
Security or inappropriate use:	Web, email, network, or account misuse, or spam
IP/DNS assignment:	Assign an IP/DNS
Any other topic:	Other questions or comments

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