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UW Technology Computer Maintenance Group

The Computer Maintenance Group can fix or upgrade your hardware, install or straighten out your software, move your computers across a room or across the campus, and get computers ready for Surplus Property.

Hardware Repair

Maintenance and repair services for minicomputers, micro-computers, workstations, computer peripherals, and video display terminals are available to the campus community through the Computer Maintenance Group (CMG). Fees charged are either on a time-and-materials or service agreement basis.

The CMG services Dell, Apple, IBM, and certain other products, and does warranty and post-warranty repairs for some brands. Please contact the CMG for more details.

Software Installation

The CMG installs operating systems and upgrades, most common applications (including MS Office, the UWICK, etc) and software and antivirus updates. They perform some software configuration, troubleshooting, and virus clean-up and recovery. Limited data recovery is available.

The CMG can also transfer data from one hard drive or PC to another. The CMG works with both Windows and Macintosh-based systems.

Equipment Movement & Installation

The Computer Maintenance Group transports, installs, and configures PCs. They will also de-install and, if requested, erase the hard drives to Surplus Property's specifications. They can move single PCs or offices of PCs from one location to another.

In addition, the CMG can manage the entire surplus computer process: pick-up, hard drive erasure, complete the 1024 form, and deliver equipment to Surplus Property.

For more information or a price quote, call 206-543-7865 or send email to cmg@u.washington.edu The CMG office is located at 4625 Union Bay Place NE, Seattle, WA 98105.