Title: Why can't I delete or rename a folder in Webpine?
Question:
I went to a folder to see if it had any messages I should keep, but
decided there were none. But when I tried to delete the folder,
WebPine said something about a "mailbox lock" and would not let me
delete it. So what should I do?
Answer:
Opening a folder ties it to a process that won't let go until you switch
to another folder or leave the Folder List screen and return to it. As
long as that process has a hold you will get an error message that says:
"Can't lock mailbox for delete: mail/your_folder_name".
The easiest way to solve the problem is either to return to your INBOX
and then click [More Folders...] in the left hand green column to get
back to the folder list, or to view the messages in a different
folder. Either of these will clear the lock and let you delete the
folder.
For information about all the different email options supported by
Computing & Communications, see
www.washington.edu/computing/email
In addition, there may be other options supported in your department.