Title:  Why are Pine message attachments not visible in Outlook XP?

Question:
When I send mail with an attachment from Pine or WebPine, and recipients
try to read it in Outlook XP, they say there is no attachment available.
What's going on?

Answer:
Microsoft Outlook XP (which is part of Microsoft Office XP) has a known
bug in handling a certain mail header syntax used by Pine and WebPine.

The effect of this is that the visual cue used by Outlook to indicate a
message attachment (an icon of a paperclip) is not visible to users when
the message is opened.

The problem is fixed with Microsoft Office Service Pack 2. Outlook XP
users should download the most recent service pack from
http://office.microsoft.com/downloads/.

If users cannot apply the service pack, C&C knows of two workarounds:

1. Outlook XP users can forward the message to themselves, and the
attachment becomes visible with the forwarded copy.

2. Outlook XP users can choose to save the attachment without being
prompted by the visual cue if they know the sender included an attachment.
To save the "invisible" attachment, choose File-Save Attachments from the
Outlook XP menu, and save the file to the computer's hard disk. It may
then be opened from the saved location.