Title:  What should I do if the EDM thinks I'm someone else?

Question:
When I try to use the Email Delivery Manager to set up email filters or
vacation service, it seems to think I'm someone else. The Web page says
Email Delivery Manager ... For XXXXX, where "XXXXX" is not my UW NetID.
What's wrong and how do I fix this?

Answer:
The problem is that you have accessed another person's Email Delivery
services.  That can happen if someone using the computer before you did
not log out of the UW NetID "weblogin" service, in which case the Web
browser (e.g. Internet Explorer, Netscape) has stored his/her identity,
and the EDM is using it instead of yours.

The solution is simple: completely exit your Web browser. This will log
out the previous user. Then restart the browser and return to the EDM
service.  Now your services should be displayed.

To learn more about logging in and logging out of personalized UW Web
sites that use the "weblogin" service (such as the EDM) please visit:

   User's Guide to the UW NetID "weblogin" Service
   http://www.washington.edu/computing/weblogin/