Title: Why can't my "56k" modem connect at 56,000bps? Question: My modem is a 56k modem and when I dialup to the UW 56k modem pools, I get a connection that is slower than 56k. Why is the connection speed not faster? Answer: A "56k" modem does not in fact guarantee a connection at 56kbps. The modems involved will negotiate the speed of the connection based on current line conditions, and under ideal conditions a connection in excess of 40kpbs may be obtained. Not all telephone systems/connections present ideal conditions, however. Also, not all the University of Washington's dial-in numbers support 56k connections, so be sure you are dialing an appropriate number. The UW 56k numbers will usually end in "5590" or "5570", for a list of all the current UW dial-in numbers see: Phone Numbers for UW Dial-in Modem Access http://www.washington.edu/computing/connect/dialins.html Lastly, the UW's 56k modem pools use the V.90 connection protocol, so make sure to check for the following: 1. Your modem supports the V.90 protocol. If your modem is a 56k modem and isn't using V.90, or you are not sure, consult with the manufacturer of your modem. 2. Your modem uses the latest available "flash" firmware and is using the latest available driver. If you are not sure about this, you can contact the manufacturer of your modem. For more information on 56k/V.90 modems and trouble-shooting connections, see: http://www.56k.com Especially if you are using a Macintosh system, but also of general interest, Apple has a page of similar information, but aimed at the Mac user: http://docs.info.apple.com/article.html?artnum=24482