Course Cancellation and Changes

Cancelling Your Registration

Please contact UW Computer Training if you need to cancel or change your registration.

• In order to receive a refund of the course fees, you must cancel your registration at least five business days prior to the beginning of the course, or within 48 hours of being notified of a change from waitlisted to confirmed status, when applicable.
• No refunds for cancellations within five business days of the beginning of the course, except in the case of a late move from waitlisted to confirmed status within that five-day period, followed by your prompt cancellation within 48 hours of being notified.

Switching to a Different Section of a Course

If you would like to change your registration to another course section, please contact our office at least five business days prior to the beginning of the course.

Sending a Substitute to a Course

If you are unable to attend your course, you may send a substitute in your place. Please contact our office if you plan to send a substitute to your course.

Illness or Emergency

In case of personal illness or an emergency which prevents you from attending your course as scheduled, please contact our office immediately.

Refund Policy

If you are unable to attend a course for which you have paid a course fee, a refund can be issued for the course fee only if the request for refund is received five business days prior to the beginning of the course. No refunds will be made after that time. Substitute participants are permitted with no additional fee at any time prior to the first day of the course.

Note: We will not issue refunds for reasons relating to your not having received the course confirmation.

Please contact UW Computer Training to request your refund.