Carlson Leadership & Public Service Center

July 12, 2018

Public service opportunity: Benefits Hub Associate

Position Title:  United Way Benefits Hub Associate

Start/End Date:  9/3/18 – 7/17/19

Program Overview: Education is one of the best tools to break the cycle of poverty. However, achieving a college degree or certificate can come with many challenges along the way. Seattle has the highest concentration of college students living below the poverty line when compared to cities of similar size—this impacts graduation rates and significantly lowers the number of people who go on to break the cycle of poverty. Tents are popping up near campus—9% of students are homeless—and students struggle to focus in class—36% do not know where their next meal will come from. Students from high-income families who enter college are now six times more likely than students from low-income families to graduate, and people of color are disproportionately impacted.

United Way Benefits Hub: Everyday Financial Tools connect people seeking a college degree or credential to critical income supports to help them persist and complete school.  In 2018-19 school year, Benefits Hub will provide interventions to 10,000 low-income students and help 3,000 students improve financial knowledge. As part of a larger AmeriCorps network, this team will accelerate the impact of United Way’s work to lift 50,000 people out of poverty and reduce the unsheltered population by 50%.

The Benefits Hub team is a powerful force of 11 members and 1 AmeriCorps leader. As part of this cohort, you will be supported and provided with guidance, tools, and resources in order to succeed. Members are deployed throughout King County to college campuses to serve as resource experts to help students navigate complicated systems to access benefits and income supports.  As a Benefits Hub AmeriCorps member, you will become a resource navigation expert and take a client-lead approach.  Two members are deployed to each campus, 1 will specialize in housing navigation, and the other will specialize in poverty alleviation strategies through tax preparation.

Benefits Hub can be found at the following campuses:

  • Green River College
  • Bellevue College
  • Highline College
  • South Seattle College
  • Seattle Central College
  • Shoreline College

Your Role and What You Will Learn:

  • Host resource events to bring important service providers and students into one place at one time
  • Facilitate financial literacy workshops about money basics and financial aid options
  • Provide one-on-one assistance to connect students to the benefits and resources they are eligible for, including tax preparation
  • Become a coach to support students by taking a strengths-based approach
  • Be an advocate for students on campus to problem solve complex problems to find creative solutions
  • Support the United Way Free Tax Campaign and become a certified volunteer tax preparer

Desired Qualifications:

  • Passionate social justice advocate, driven to end poverty in our region
  • Cultural humility and experience working with diverse populations
  • Interest in learning new skills, implement knowledge, and facilitate learning
  • Flexibility!  Doing what it takes to get things done in a fast-paced environment
  • Enthusiastic team player and critical thinker
  • Comprehensive understanding of systemic causes of poverty and racial inequities
  • Second language skill is highly desirable
  • Access to a car is desirable but not required (dependent on service location)
  • People of color, first generation college students, and community college graduates are highly encouraged to apply


  • Monthly stipend of $1,307 before deductions and withholdings.
  • Basic health insurance (not including vision coverage).
  • Workers compensation coverage.
  • ​Assistance with childcare costs.
  • $5,920 education award  (10.5-month positions) that can be used for future schooling or to pay off existing qualified student loan debt (upon successful completion of the service term).
  • Forbearance  (temporarily postponing paying off a loan) of qualified student loans during the service term.
  • Payment of interest  on qualified student loans that accrued during the service term.
  • Serving in a full-time AmeriCorps position qualifies as “employment” towards the  Public Service Loan Forgiveness  program.
  • Public transportation pass (ORCA)
  • Comprehensive training, certification and orientation
  • Chance to join United Way’s Emerging Leaders Network, the Seattle AmerICorps Collaborative, and a  large network of current AmeriCorps members and alums
  • Career and professional development coaching


  • Must be at least 18 years of age
  • Must be a U.S. citizen, national, or legal permanent resident alien of the United States
  • Must be available 40 hours a week for 5 days a week
  • Able to serve 10.5 months and reach a total of 1700 service hours.
  • Must go through a Washington State Patrol background check, FBI background check and National Sex Offender Registry Check, plus state of residence background check if not living in WA currently
  • F1 VISAS are not sufficient

People of color encouraged to apply. The application process moves quickly, please expect a phone call within 24 hours of receiving your application

To Apply: