Carlson Leadership & Public Service Center

August 31, 2016

NLC Intake and Referral Intern

Position: NLC Intake and Referral Intern

Name of Organization: The Neighborhood Legal Clinics

Position Description: The Neighborhood Legal Clinics (NLC) offer free 30-minute client consultations providing limited legal advice and referrals to low-income to moderate income King County residents and Washington State residents with legal issues in King County. NLC strives to make clinics accessible regardless of barriers such as income, education, language or disability. With 36 legal clinics countywide, NLC volunteers provide counsel in over 8,000 legal matters annually. NLC I&R Interns provide a valuable service to the community by connecting clients with resources and information, and empowering clients to create solutions to urgent legal problems.

General Duties:

  • Screen and schedule clients for legal clinic appointments
  • Prepare clients for attorney meetings and provide additional referrals if necessary
  • Office administrative duties as needed

 

Time Commitment: Interns commit to one or two 3.5 hour shifts per week for 6 months. Shifts are Tuesday through Thursday from 8:30 a.m. to 12:00 p.m. at the KCBA offices in downtown Seattle.

Skill Requirements:

  • Excellent communication skills including the ability to respond to callers with patience, objectivity, and a non-judgmental attitude
  • Ability to learn quickly and work successfully in a fast-paced environment
  • Computer skills: MS-Outlook, Word, Excel, Internet Explorer and Mozilla Firefox
  • Ability work well as part of a team, a positive attitude and good sense of humor are highly valued
  • Applicants with a customer service background or second language skills are encouraged to apply

How to Apply:

  1. Complete the KCBA Volunteer Application online: www.kcba.org/pbs/volunteer_app.aspx
  2. After you submit an application you will be contacted to send a cover letter, resume, and complete an in person interview.