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03/27/2013 at 09:34

The partial service outage of UW Email (Deskmail) has been resolved.

Deskmail service was fully restored at 8:40 a.m. today (Wednesday). The system may be slower than normal while pending emails are being delivered.

UW-IT engineers continue to work to identify the root cause of the two recent Deskmail outages.

Questions related to this outage can be sent to help@uw.edu or call 206-221-5000.

Information sent to the eOutage mailing list is also posted online:
   http://www.washington.edu/eOutage/
  

03/26/2013 at 17:24

UW-IT is extending the outage affecting the UW Email (Deskmail) service to ensure maximum recovery of data. UW-IT is targeting Wednesday morning to restore the service to the affected users. UW-IT engineers continue to work throughout the night on data recovery. An update message will be sent by 10:00 a.m. Wednesday.

Information sent to the eOutage mailing list is also posted online:
   http://www.washington.edu/eOutage/
  

03/26/2013 at 11:42

The UW Email (Deskmail) service has been unavailable for some users as of 3:45 p.m. Monday. Engineers are working to restore service by 5:00 p.m. Tuesday. An update with more information will be sent by 5:30 p.m. Tuesday.

Information sent to the eOutage mailing list is also posted online:
   http://www.washington.edu/eOutage/
  

03/25/2013 at 17:44

UW-IT is aware of an issue that has made the UW Email (Deskmail) service unavailable for some users starting at 3:45 p.m. Monday. Engineers hope to restore service by early afternoon Tuesday. An update with more information will be provided by noon Tuesday.

Information sent to the eOutage mailing list is also posted online:
   http://www.washington.edu/eOutage/
  

03/25/2013 at 16:22


UW-IT is aware of an issue that has made the UW Email Service (Deskmail) unavailable for some users starting at 3:45 PM. Engineers are investigating the cause. An update with more information will be provided by 5:30 PM.


Information sent to the eOutage mailing list is also posted online:
   http://www.washington.edu/eOutage/