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Interactive Voice Response (IVR) Recording Instructions

From a touchtone telephone:

  1. Dial 7-4247
  1. When prompted, enter the main number for your application.  Enter the number as if you are dialing the number from campus (in most cases, as a 5-digit number).
  1. When prompted, enter your application’s unique password.
  1. When prompted, press 1 for audio recordings.
  1. The IVR voice prompts will walk you through the listing of available recordings. After choosing the recording you want to update, the system will either play the existing recording, or, if it has never been recorded before, will tell you that "Your current recording is: not available". The system will then prompt: "To replace this recording, Press 1".
  1. Press [1] to begin recording. The system will prompt: "Please record your message after the tone"
  1. Press the [#] key when you have finished speaking.
  1. The system will then offer you 4 options:
    • To Listen to your recording, Press 1.
    • To Save this recording, Press 2.
    • To Erase and re-record it, Press 3.
    • To discard it and go back, Press *

NOTE: You must wait until all of these options have been offered, before making your choice. None of your keypad entries will be accepted until all four choices have been offered.

Your new recording will be saved after the system returns the message: "Your file is now saved, thank you". If you exit the system before this confirmation message, your new recording will not be saved.