Regional Calling Service (RCS)

RCS Checker:

View all RCS prefixes: [RCS Full Listing

What is Regional Calling Service?

Regional Calling Service (RCS), the UW's exclusive local calling plan, allows people with a UW telephone (including UW Medicine) to call and be called by more places in the Puget Sound area. All communities in area codes 206, 253, and 425 are part of the RCS calling area.

What's New with RCS Outbound Calling?

The RCS outbound calling area has expanded to include area code 360 communities in the Kitsap Peninsula, Olympia area, and most of Skagit and Whatcom counties. Use the online RCS Checker to see if the number that you wish to call can be reached as a local call when you dial 9 + area code + number. The RCS calling area is now available to UW Medicine phone users.

Placing an Outgoing Call from UW

To place a toll-free call to a telephone number in the RCS calling area from a UW telephone (including UW Medicine telephones):

Dial 9.
Listen for the dial tone.
Dial area code and seven-digit number.

If you hear a fast busy signal, all RCS lines are in use. Please try your call again later, or use a traditional long distance calling method such as the University of Washington Alternative Toll Service (UWATS) or Direct Dial Long Distance.

Regional Calling Service (RCS) - CALL UW

Serving all communities in area codes 206, 253, and 425. Many communities in area code 360 are covered, including parts of Clallum, Grays Harbor, Jefferson, Island, Kitsap, Lewis, Skagit, Thurston, and Whatcom counties.

What's New with RCS Inbound Calling?

CALL UW is a feature of RCS that allows people in over 100 Western Washington communities to reach UW, and UW Medicine telephones toll-free. In addition to the same coverage area as outbound RCS, CALL UW adds new communities that can use a local telephone number to reach UW offices, Metro UWATS, and the UW's computer modem pools.

What Services are Available with CALL UW?

With CALL UW, callers can dial local telephone numbers to reach:

Faculty and staff offices or the campus operator using the UW Automated Attendant.
UW Information Hotline to hear updated messages regarding campus schedule changes during inclement weather and emergencies.
Campus voice mail system to retrieve messages remotely.
Metro UWATS to place long distance calls using your authorization code.
Campus computer modem pools to check email and use the Web.

Who Can Use the CALL UW Feature?

Anyone can use CALL UW to reach the campus operator, individuals, and offices at the UW, and UW Medicine. This provides a convenient way for people to stay in touch with the UW without incurring long distance charges. Services such as Metro UWATS, voice mail access, and modem pools are restricted to authorized UW faculty, staff, and students.

What Communities are Included in the CALL UW Service Area?

All communities in area codes 206, 253, and 425 are included. Many communities in area code 360 are covered, including parts of Clallum, Grays Harbor, Jefferson, Island, Kitsap, Lewis, Skagit, Thurston, and Whatcom counties. Visit the online CALL UW Checker for a complete listing.

Where do I find the local CALL UW telephone numbers to dial?

CALL UW telephone numbers are available on the Web at www.washington.edu/cac/care/calluw/ or by calling toll-free 1-866-5-CALL-UW.

What if there is no local telephone number for my community?

A toll-free telephone number and your UW Direct authorization code may be used to reach UW services if a local telephone number is not yet available. Long distance charges are billed for usage. Local access is provided where technical capability exists on a cost-effective basis. New communities will be added as local services become available.

UW Automated Attendant - Placing an Incoming Call to UW

To place a toll-free call to a UW telephone number (including UW Medicine phone numbers) from the CALL UW service areas when a long distance charge would normally apply, use UW Automated Attendant:

Dial the appropriate local CALL UW number for your area:

Area	Local RCS number
Aberdeen/Grayland/Westport	360-612-5500
Bellingham/Everson	360-543-5500
Black Diamond/Enumclaw	360-615-5500
Bremerton/Kitsap	360-535-5500
Chehalis/Centralia	360-557-5500
Coupeville/Oak Harbor	360-544-5500
East King County	425-519-5500
Everett	425-262-5500
Hoodsport/Union	360-614-5500
Mt. Vernon	360-542-5800
Olympia	360-252-5500
Port Angeles/Sequim/Gardner	360-504-5500
Port Townsend	360-554-5500
Seattle	206-685-5500
Tacoma	253-552-5500

When the RCS system answers, dial the UW number you wish to call.
Press [#].
Wait on the line while your call is connected.

Note: If the UW telephone number you are calling is already a local call, you should not use the CALL UW access numbers listed above.

To Call the UW Dial-in Modem Pools with Regional Calling Service CALL UW:

UW Dial-in modem pool numbers for the CALL UW areas:

http://www.washington.edu/computing/connect/dialins.html

For help with problems connecting to the UW Dial-in modem pools, contact the UW Technology Service Center by sending email to help@u.washington.edu or by calling 206-221-5000.

Where can I get more information?

Please contact the UW Technology Service Center at help@u.washington.edu or call 206-221-5000. On the Web at www.washington.edu/cac/care.