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Northcom Telephone Features

To answer a call
To place a call
To put a call on hold
To put a call on exclusive hold
To transfer a call
To conference a call
To use Speed Dial
To program Speed Dial
To change a programmed number
To clear a programmed number
To use Optional Night Ring

To answer a call:

Lift receiver.
Press left side of incoming line button.

To place a call:

Lift receiver (optional).
Press outgoing line button.
Dial telephone number.

To put a call on hold:

Press [HOLD] once.

To put a call on exclusive hold:

Press [HOLD] twice.

To transfer a call:

With caller on line, press line button once.
Wait for dial tone.
Dial next number.
Wait for answer.
Announce transfer and hang up,
or,
If busy or no answer, slowly press line button twice to return to original caller.

To conference a call:

With caller on line, press line button once.
Wait for dial tone.
Dial next number.
Wait for answer.
Announce conference and stay on line.
Press same line button again to add original caller.

To use Speed Dial:

Last Number Redial
1. Press [*].
2. Wait as system dials last number called.
Personal Speed Dial Numbers
1. Press the appropriate Speed Dial button.
2. Wait as system dials pre-programmed speed dial number.
System Speed Dial Numbers (Shared Dial Codes 90-99)
1. Press two-digit Speed Dial code.

To program Speed Dial:

Personal Speed Dial Numbers
1. Lift receiver.
2. If you want this speed dial button to always connect via a specific line, select that line.
3. Press [ICM].
4. Press [#].
5. Press a grey Speed Dial button.
6. Dial telephone number.
7. Hang up.
System Speed Dial Numbers
- Shared Dial Codes must be in the range 90-99.
- Programming can only be done at set #70.
1. Lift receiver.
2. If you want this speed dial button to always connect via a specific line, select that line.
3. Press [ICM].
4. Press [#].
5. Enter selected Speed Dial number (90-99).
6. Dial telephone number.
7. Hang up.

To change a programmed number:

Follow the instructions for programming a Speed Dial number.
Insert the new number
Hang up.

To clear a programmed number:

Follow the instructions for programming a Speed Dial number.
Do not insert a number
Hang up.

To use Optional Night Ring:

To activate
1. Go to set #70.
2. Lift receiver.
3. Press [ICM].
4. Press [#][8][3][1].
To deactivate
1. Go to set #70.
2. Lift receiver.
3. Press [ICM].
4. Press [#][8][3][0].

NOTE (on Optional Ring):

Specific pre-designated sets may ring at alternate times when programmed to do so.
To initiate this feature, call the UW Technology Service Center at 206-221-5000.

UW Technology Service Center Telephones Campus System