Search | Directories | Reference Tools
UW Home > UWIN > Admin Gateway > UW Technology Service Center 

Order Process When Requesting Service

The UW Technology Service Center has implemented a process to ensure the safety of our employees. This process was developed with the help of Environmental Health & Safety (EH&S) in response to employee safety concerns.

Effective May 1, 2002, for any orders that need a UW Technology Service Center employee on site, our Telecommunications Analysts will ask customers if there are any hazards or health and safety issues of which UW Technology should be aware before entering the work location. If such conditions exist, we will ask for the specific hazard and risks, what training is required for our employees, and if any Personal Protective Equipment (PPE) is needed. This information will be noted on the Telephone Service Order (TSO).

Should customers not know if there are hazards or health and safety issues, we will require the departmental Health and Safety Coordinator to contact us with this information before sending a UW Technology Service Center employee to the work location. We will not send any UW Technology Service Center employee to a potentially hazardous work site until all required training is complete, PPEs are in place, or the hazard no longer exists.

It is the policy of the University of Washington and the UW Technology Service Center to provide and maintain safe and healthful working conditions, and to follow operating practices that will safeguard all employees and the public and result in safe working conditions and efficient operation. We are committed to ensuring that our staff is safe.

For information on developing a departmental safety plan please visit the EH&S website.

Thank you for your attention to this matter and for distributing this important information to affected employees of your department.

Where can I get more information?
You can find more information on the UW Technology Service Center website, or contact the UW Technology Service Center directly at help@u.washington.edu and by phone at 206-221-5000.