Professor Irwin Sarason and doctoral student Jonathan Bricker identified 11 significant causes of air-travel stress:
Missed connecting flight
Waiting for car rental/hotel/airport shuttle.
Waiting for car rental/hotel/airline check-in.
Trouble finding the gate.
As part of their ongoing research studies, Sarason and Bricker invite travelers to send e-mail in which they share their air-travel experiences"not just the problems people have, but what have been the successes," says Sarason. Send comments to firstname.lastname@example.org