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Evans School Cascade Center for Public Service & Leadership: Course Seminars
Managing People to Improve Programs
June 5 - 9, 2006
This course provides perspective on a manager's responsibility to staff, and presents a realistic basis for establishing personnel policies and making decisions that advance program goals. Topics covered include hiring and firing, leadership, interpersonal communications, and motivation. This course also explores recent developments in the field of labor-management relations. Video feedback gives participants an opportunity to practice communicating in difficult workplace situations. Managers will be better able to diagnose personnel problems, create a productive work environment, and make effective decisions that both empower employees and strengthen programs.
Leadership Academy
June 26 - 30, 2006
Leadership matters. Effective leaders not only can analyze issues and make good decisions; they also know how to inspire and influence others to deliver services. To do this requires the ability to understand one's impact on others, how to effectively engage and challenge others and how to constructively leverage cultural differences. This course is designed to expand the participant's capacity to support groups and organizations to work together in productive and meaningful ways. It is designed to give people an understanding of their current level of performance and effectiveness, their strengths and their development needs.
NEW! Storytelling: Transforming 21st Century Organizations and Management
August 24 - 25, 2006
Narrative and storytelling play an enormous role in our modern economy and in public and private sector organizations. In fact, narrative has a hand in practically everything that happens of any significance in human affairs. The role of storytelling in advocating policy, changing attitudes, defending budgets, and explaining decisions is pivotal and becoming larger and larger.
Managing Group Decision Making
September 14 - 15, 2006
Contemporary workers want more participation in key decisions and have unique information and perspectives that are critical for making the best decision. Traditional management training focuses on how to make a good decision (e.g., gathering and organizing information, using various criteria-based methods, mathematical analytic tools), but not on how to effectively and meaningfully involve others. Specifically, how do you collect good input, reduce resistance, help ensure successful implementation and build trust along the way? Managing the process requires that employees be involved preceding and following a significant decision in order to increase trust and reduce resistance--even if management still makes the decision. This course focuses on how to handle "dangerous decisions"--those where involving others present both significant advantages and risks.
Working Effectively with Governmental Agencies
September 21 - 22, 2006
As public sector interactions among governmental agencies become more complex, managers and executives need to develop strategies for working well across both inter- and intra-agency groups. This course will teach the skills necessary to build and maintain relationships among governmental agencies and will develop effective communication skills for focusing and communicating a strategy for collaboration and cooperation. Managers and executives will learn how to reach out and work with other governments and interests, and how to collaborate and form partnership with both like-minded and competitive organizations.
Leading Change Strategically
September 28 - 29, 2006
This interactive workshop is for those who, like Daniel Boone, understand that leading change strategically is really about purposeful wandering. Boone had a reasonably clear sense of where he wanted to be, but was not sure how to get there. He knew he had to wander purposefully until he acted his way into being where he wanted to be.
Communicating Skillfully to Resolve Problems and Maintain Relationships
October 12 - 13, 2006
Problems we encounter with others, on the job and elsewhere, present immediate obstacles and threaten long-term loss. Resolving the problem while maintaining the relationship is a critical challenge we frequently face with peers, subordinates, and superiors, as well as family and friends. How we communicate with them can make or break our efforts to reach a satisfactory outcome.
Leading High Performance Teams
October 19 - 20, 2006
Managing effectively in the public and non-profit sectors requires the broad use of teams and employee-led groups. Forming and chartering teams is critical for achieving successful results. Working through group dynamics so that team members participate and contribute requires skillful group management. Once teams have determined a direction, programs must be put in place to assure follow through.
Leading When You're Not In Charge
October 26 - 27, 2006
Leadership isn't only about the position you hold in the organization. Whatever their formal position, managers can effect change and advance the organization's work using "lateral leadership." Lateral leaders know their objectives, are flexible in their approach, adept at influence and persuasion, and yet exemplify integrity. They have the ability to weave together both organizational and personal visions and interests while, at the same time, translating big picture ideas into specific, achievable tasks. Informal leaders are adroit at navigating the bureaucracy and getting things done.
OPEN UW - A series of courses presented by UW Educational Outreach
Explore a variety of learning in these free online courses from the University of Washington:
- The American Civil War
- Energy, Diet and Weight
- Greek Mythology
- Gulliver's Travels
- Hamlet
- HTML Basics
- History of Jazz: New Orleans
- The American Revolution
- Shakespeare's Comedies
- Heroic Fantasy: Tolkien
- World War II
For more information about online learning courses at the University of Washington, please visit onlinelearning.washington.edu.
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