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Workers’ Compensation
Frequently Asked Questions (FAQs)

I’ve been hurt on-the-job, what do I do?

UW classified, professional, faculty, temporary or volunteer staff who are on-shift (full or part time) are eligible for State Fund workers’ compensation coverage. Residents and student workers being paid through payroll are covered. The State Fund/Labor & Industries (L&I) claim forms are provided at the doctor’s office. UW Office of Risk Management does have additional forms, if necessary. A University Accident/Incident/Quality Improvement Report should be completed as an additional record of the incident.

I have an employee who has been hurt on-the-job and have an L&I claim form to complete. What do I do with the form?

Claim forms should be handled carefully because they contain confidential medical information. Please forward to the Office of Risk Management, UW Campus Box 351276, to be completed.

I’ve been off work but haven’t received payment from L&I.

Call UW Office of Risk Management at (206) 543-0183. We’ll check with L&I to make sure they have a record of your claim and that your physician has submitted all the information necessary to pay you for the time you are unable to perform you job.

Who do I notify for an Emergency Event (i.e., chemical spill, fire, medical, etc.)?

For an urgent event, be sure everyone is safely evacuated from the area. Then, report the incident to the UW Police at 911 and UW Environmental Health & Safety Department at 543-7388. If there is property damage contact the UW Risk Management Insurance Coordinator at 543-3419.

What is the Buy Back Program?

The University of Washington is required to have a buy back program for eligible workers who are paid sick leave hours from the University and also receive timeloss payment from L&I for the same period of time. The Buy Back Program reconciles this “double payment” and allows for reinstatement of a proportionate amount of leave to your leave record. Frequently Asked Questions/Procedure about Buy Back.

I can return to work, but I am not able to do my full job yet.

Contact the Office of Risk Management and your Human Resource Representative about your release to return to work. If your department is able to temporarily modify your duties while you recover, you will be allowed to return to work with restrictions for a specified period of time. If your department is unable to modify your work, you may be eligible for continued time loss from L&I.

How do I reach my Claim Manager at L&I?

You can locate the name and phone number for your L&I claim manager on the lower portion of any letters you receive from the Department of Labor & Industries.  The fax number for the Seattle L&I office is (206) 515-2820.

 If you have not received any communication from L&I, please contact the UW Office of Risk Management at (206) 543-0183 or send an email to workcomp@u.washington.edu to request your claim manager’s contact information. 

My claim closed and I’m still receiving medical treatment - what do I do?

Some exposure claims do close while the employee is still receiving treatment. For other types of claims you have 60 days from the date of closure to protest L&I’s decision to close your claim. If you do not protest, the order will become final. Notify L&I in writing that you are still being treated. Ask your doctor to submit a current treatment plan to substantiate your request. You must be receiving current and curative treatment for your claim to remain open.

How do I account for time away from work for appointments related to my claim?

L&I does not compensate workers for time missed due to doctor appointments, physical therapy, etc. You must use your own accrued leave time to cover these absences. If possible, schedule these appointments at either end of the day or during your lunch break to minimize the amount of leave time you must use.

Who is responsible for ergonomics at the University of Washington?

As with all health and safety issues at the University, responsibility and accountability for assuring the employee’s workplace meets regulatory requirements rests with the Deans, Directors, Chairs and Supervisors. As noted in the University Handbook, everyone with supervisory responsibility is expected to directly participate in assuring that safe working conditions are maintained. Supervisors provide training for those working under their direction and each employee is required to comply with occupational health and safety regulations, including reporting unsafe conditions to his or her supervisor. See UW Environmental Health & Safety (EH&S) web page for Frequently Asked Questions.

The University Health and Safety Committees are also initiating ergonomics awareness at the organizational unit level. Since these groups report to Deans, they can also provide significant “local” assistance. Deans and other administrative personnel can look to their own administrative units for assistance in fulfilling their responsibility.

EH&S has ergonomic information available.

Additionally, you can look at the L&I website on ergonomics.

What if I am experiencing pain or discomfort?

Contact your health care provider to report your discomfort. Complete the UW Incident/Accident Form which can be printed directly from EH&S web page.

What ergonomics assistance is currently available?

EH&S can provide guidance to individuals and organizational units on how they can begin to address their ergonomics issues. EH&S has traditionally provided and continues to provide ergonomic awareness training, specific training focused on back protection, and some limited technical assistance and consultation regarding ergonomic issues. For further information, contact EH&S at (206) 543-7262 or Environmental Health and Safety.

What happens if I can no longer perform my job?

If your health care provider indicates you are permanently unable to perform the essential functions of your job, but you are released to work at least 50% time and are medically stable, the University will attempt to identify an open alternative position in which to place you. This is called the alternative job search process.

Who will identify alternative positions for me?

The Disability Services Office and Human Resources work together to identify alternative positions in which to place employees. The search process places priority on identifying open and available positions for which you meet the minimum qualifications. A university-wide search will be conducted with the goal of identifying a non-competitive job in which to place you.

How is it determined that an employee can be accommodated in a job identified during the alternative job search process?

A thorough assessment of the job is conducted in order to understand what the essential functions are and what assistive devices and/or equipment may enable the employee to perform all the job tasks. The Disability Services Office provides the cost of these devices when necessary. If reasonable accommodations cannot be made, the job will not be considered a placement option.

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