About Your Department

Returning Purchases

Click to download.

Returning purchases simply requires you to complete the Return/Repair Goods Memorandum (download at right).

Complete this form when:

• Sending a piece of equipment to a vendor for repair or upgrade
• Returning an item to a vendor because it was ordered in error
• Returning an item to a vendor because a wrong item or quantity was delivered
• Sending a piece of equipment to a vendor for trade-in

Notes:

• Before returning an item, obtain vendor approval AND get a Return Authorization No. and Vendor Authorization name (to be filled in on the Return/Repair Goods Memorandum).
• If vendor shipped the item in error, inform vendor that they are responsible for return shipping/insurance costs
• If the item was ordered in error, the vendor may charge a restocking fee. Confirm the amount with the vendor
• If the item to be shipped is a piece of U.W. inventoried equipment, include the U.W. Tag No. on the Return/Repair Goods Memorandum
• It is strongly recommended that the department insure the shipment for its full replacement value. If the shipment is not insured and is lost or damaged in transit, the department will be responsible for the loss
• Do not ship goods by U.S. Mail. It is difficult to insure such shipments and to track lost shipments