Creative Communications: Frequently Asked Questions (FAQs)

Creative Communications handles thousands of large and small projects every month. In the course of working with our clients, we get many questions about the process of moving jobs through in a cost-effective and timely manner.

The Frequently Asked Questions below include answers to some of your most common queries about our services.

Creative Communications

Who is Creative Communications?
Where is Creative Communications located?
Who do I contact at Creative Communications?
Where can I find information about Creative Communications?

Printing

How do I get a project started?
How much will my print job cost?
How long does it take for my job to be printed?
How do I FTP files to your FTP site?

Copying

How do I FTP files to your FTP site?
Does Copy Services have any color copiers?
Does Copy Services accept Zip disks?
Why can't I print my letterhead at Copy Services?
What is the largest size paper I can print on at Copy Services?
How can I get a 'bleed' at Copy Services?
Can Copy Services print right to the edge of the paper?

Mailing

What is the difference between Bulk and First Class mail?
When do I need to use a budget bar code?
How do I make a change to the Faculty/Staff Directory List (U Week) - who can make updates to this list?
How do I submit my electronic address files?
Can I submit my electronic address file before I receive my mail prep job number?

Business Cards/Stationery

Who can order business cards from Creative Communications?
How do I order business cards online?
Can I customize my own style of business cards?
How long does it take to print business cards?
Why are some business cards more expensive than others?
What does it mean to 'gang' an order of business cards?
How do I order envelopes for my department?
How long does it take to print envelopes?
How can I see what styles of envelopes are available to order?
What quantities of envelopes can be purchased?
How can I see what styles of letterhead are available to order?
How do I order letterhead for my department?
How long does it take to print letterhead?
What quantities of letterhead can be purchased?

Prepress Issues

What desktop publishing software do you support?
I want to print a document that was created in Microsoft Word. Can you accept that?
Can you print my Microsoft Publisher document?
What supporting files do I need to submit along with my document?
Do you have any good tips for PageMaker users?
What resolution do I need to use when scanning photos for my print project?
Can I use photos taken with a digital camera or from the internet in my print project?

Web Publishing

Does Creative Communications do web sites?
Who can I contact about building or maintaining a web site?
How can I begin building my web site with Creative Communications?
What is needed from me to begin building my web site?
Does Creative Communications provide design services for web sites?
Do I have to pay a monthly fee for my web site?
Can Creative Communications update and maintain my web site?