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Creative Communications
3900 7th Ave NE
Box 359000
Seattle, WA 98195-9000
PH: 206-543-5680
FAX: 206-685-3411
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Creative Communications Balanced Scorecard Goals

Balanced Scorecard Performance Report (PDF)

  • Increase Marketshare Of Course Pack Sales.
  • Reduce Billing Cycle Time.
  • Increase Client Ratings On Product Quality, Timeliness, And Service.
  • Reduce Production Cycle Time.
  • Increase Client Ratings On Overall Satisfaction.
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  • Increase Access To Creative Services.
  • Maximize Postage Discounts Through Automation.
  • Maintain Financial Accountability
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  • Process All USPS Mail Within 24 Hours.
  • Increase Online Transactions.
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  • Provide Opportunity To Increase Staff Knowledge And Technical Skill.
  • Conduct Annual Performance Reviews.
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    University of Washington Creative Communications uwpubs@u.washington.edu