Free Form Comments
38 Total
1 It would be efficient if we could do all invoicing/billing on the computer.  Like have a invoice/program, and we can type invoices and print them out and mail them!
2 I didn't like being limited to 3.  There's so many that are important and seem like important pieces to fix.  Also, it seems like it'd be useful for you to gather info from survey respondents about our job responsibilities.  My tasks may be limited to certain $ tasks, so I don't have opinions on several items.  This shouldn't skew the numbers for issues important to others.
3 I selected not important to me for #13 because I feel you are already doing it. It is important, I just don't think you need to change anything.
4 Replace PAS It is way over due!! Let's get into this century.
5 I think all of the 17 points are important and should continue to be considered and worked on.  I realize the need to prioritize also.
6 # 1 priority is to have processes clearly explained somewhere (website, handouts); get accurate information when questions are raised; have someone answer the phone.
7 Replacing PAS with an easier to use and widely available electronic system could solve many problems at once, eg. AP competence, UW customer competence, accessible and up-to-date status info, etc.
8 Use mainly HMC A/P and Purchasing systems.
9 I think that the first thing to do is to have AP staff who are well-trained is the first priority.  Secondly, providing training and education to AP customers is important.  I found it hard to choose between 9 and 11 as a third choice because we need training and we need to be able to find correct answers when we need them - I think these two go hand in hand.
10 Any system that improves communication about invoice status is a high priority.
11 Departments would benefit greatly by having access to the document logging system.  Unless of course PAS is replaced with a better system to meets the needs of departments, payables and purchasing.  
12 There were a couple of priorities that could have made my top 5.  LIke #8, 13, 16 are all very important.  Thanks
13 Having access to status of invoices would be fabulous.
14 The most fixable item I see at this time is payments to non-resident aliens.  We don't always get the same answers, depending on who you ask
15 My priority is to get the person or vendor paid in a timely manner otherwise we lose business like we lost Airborne because the UW did not pay it's bills on time.  Although in all fairness, it had to do with the departments not putting a budget number on the airbill.
16 There is too much paper.
17 Please change the # 4 and 5  column headings to next important choice and NOT unimportant to me
18 It was hard to get it down to 3 because so many other points seemed possible and a easy fix but went with what I thought would be great for my area.
19 Picking top 3 was difficult.
20 It was so hard to narrow this list down to the top 3 choices.  All of the listed priorities were important, though some seemed duplicative.
21 After my top 3 priorities, I think the next 3 most important are having AP staff provide correct; accurate info, providing perioding training on AP processes, developing a system other than PAS
22 If I could select a 4th choice it would be to replace the system with a Purchasing/AP integrated system.
23 There are more than one of each!  But if it was possible to replace PAS with an integrated purchasing/AP system, a lot of the problems would be minimized or solved.
24 I can live with slow payments as long as there is consistency about it (does this have to do with to whom invoices are assigned?) but the worst is when things fall into a vacuum.  Are they lost?  Is there a problem?  Much of this could be dealt with by more communication from AP to the department, without us always having to contact you.
25 make it easier to track and liquidate encumbrances
26 I would like to see PAS integrated into the Financial Desktop
27 It seems that in this day and age we should be able to make technology work better for us, and certainly the A/P arena is no exception.  Our deficiencies in A/P must be able to be improved by technology somehow, training and quality controls.
28 There seems to be a big void between purchasing and AP. I have to call one, then the other, than the lst one again, and back and forth, and it is pretty ridiculous!  
29 PAS is not very user friendly, especially for those of us who use it only occasionally.  
30 If people need copies of the invoices, they should just make a copy before sending in. I don't really see why Payables should need to be responsible for this. Departments need to carry a certain level of responsibility as well, and not expect Payables to do everything.
31 The priority which would have RIPs be sent electronically would create MORE work in our area. We need the paper for our PO files. This new task of printing out the RIP invoice would fall to us. This would NOT be good.
32 I selected more than one for category 3 because I believe that if the issue of being able to see purchasing/A/P and overall status and comments was combined some of these issues would all be one and not separate.  Unifying A/P and purchasing would also eliminate more than one issue.
33 If you try and dump any more of your printing costs on the department by shifting to ;Electronic notification; I will whine loudly and longly to Auditing and demand paper trails!!!!!! 
34 Training for current staff is important.  Free training.
35 Can you do something about Ariba? Not a very sufficient ordering system at all.