Andrea Arnone has over 15 years of experience working in the University of Washington community. For four years, she was responsible for the production of all publicity and marketing publications for classes, conferences, and special training events for Professional & Organizational Development (POD). She then served as the quality improvement manager for UW Medicine Neighborhood Clinics, where she analyzed statistics and performance measures and composed reports used for quality improvement purposes. She is now a writing consultant, teaching business writing and grammar courses to UW employees and providing special project support to UW departments. She has experience in news writing, editing, and design, as well as a B.A. in English with a creative writing emphasis from the UW and a master's in public administration from the UW Evans School of Public Affairs.
Laura Avery is a program coordinator in the University of Washington’s Payroll Office.
Heidi Barta is an organizational development administrator in the University of Washington Information Technology department. She is responsible for providing consultation and program development in order to continuously improve organizations, retain staff, and assist supervisors. She provides management consulting and training and small and large group facilitation for various units. She began work at the UW in 1998 with an initial focus on student experiences and then transitioned into Human Resources with a focus on staff. She earned a bachelor's degree in speech communication from the UW and focused her educational experience on communication best practices in organizations and classrooms.
Andrew Berg is a labor relations specialist in the Labor Relations department at the University of Washington.
Linda Callecod, senior OD consultant for UW Professional & Organizational Development, was formerly an external consultant with POD’s University Consulting Alliance until joining the POD team in November 2012. In addition to her current role, she is Principal of Seraphim Consulting and Training Solutions. Linda is also a 14-year veteran instructor for UW Professional & Continuing Education certificate programs, for which she received UW’s Teaching Excellence Award in business and management as an outstanding instructor in Human Resource Management. Prior to 2009, she was consultant and partner with the Effectiveness Institute and divisional vice president of training and diversity at The Bon Marche/Macy’s.
Linda has over 20 years’ experience as an executive consultant, keynote speaker, author, and master trainer/facilitator. She specializes in developing highly effective leaders, managers, and teams by providing them with tools and motivation that lead to winning results and extraordinary business outcomes.
As a talented and charismatic leader, educator, and consultant, Linda blends a multiplicity of disciplines to deliver highly effective, supportive, yet entertaining learning experiences, as well as game-changing, achievement-focused coaching.
Chris Carlson is a systems trainer and instructional designer in the University of Washington’s Office of Research Information Services (ORIS), developing and leading courses on the University’s Electronic Research Administration (eRA) programs such as SAGE, SPAERC, and SERA. Chris is an experienced educator and technical trainer who seeks to support the University’s research community by providing learning experiences that are relevant and engaging to all participants.
Eric Davis earned an M.Ed. in higher education administration from Seattle University and a B.A. in ethnic studies and political science from the University of California, Los Angeles. His areas of expertise include diversity management, intercultural communication, leadership development, conflict resolution, and student success strategies. Eric works as a consultant, trainer, and keynote speaker with DMG Associates and Professor E Productions. His clients include institutions of higher education, government organizations, professional associations, and private companies throughout the Pacific Northwest.
Eric is currently an associate faculty member with Bellevue College and has worked in various capacities at higher learning institutions, including academic counseling, residential life, diversity initiatives, and minority student affairs. Maintaining a "can-do" attitude, Eric believes that a positive solution to any situation can be uncovered if we simply keep our minds open to the possibilities. In addition to teaching quarterly courses for Professional & Organizational Development, Eric also works for the University Consulting Alliance.
View a detailed consultant profile on Eric Davis.
Gretchen Davis is a trainer with the University of Washington’s Office of Sponsored Programs (OSP).
Peter Denis is the Assistant Vice President of Labor Relations at the University of Washington.
Dr. Edward Donalson III has a passion for diversity education. Traveling nationally as a guest lecturer and workshop clinician since 1996, he has a record of accomplishment in excellence with integrity. Edward holds a bachelor’s degree in theology, a master’s degree in global leadership and a doctorate in divinity. Dr. Donalson has published five books: Moments of Worship, More Moments of Worship, THINK! Retooling Your Mind for Kingdom Success, THINK Again! The Roadmap to Kingdom Greatness, and Unlocking the Genius Within: Essays on Greatness.
Dr. Donalson currently serves Kingdom Family Worship Center Int’l. He is also the president and founder of Logos Life Network and Leadership Institute.
As director of Professional & Organizational Development (POD), Ujima Donalson teaches a number of courses in leadership development and other areas and has been the primary instructor for the Strategic Leadership Program (SLP) for the past five years. Before joining POD, Ujima spent 15 years at Bank of America, where she served as an assistant vice president of Training & Development, as an operations manager in the Professional Development Program, and as a recruiter. Ujima has a bachelor's degree in organizational communication and a master’s degree in adult education from Seattle University. Her professional expertise includes training and facilitation, curriculum development, project management, event planning, recruiting, and new hire orientation planning/development. She is a certified professional coach and is certified to administer the Emotional Quotient Inventory (EQ-i) and EQ-i 360. Ujima is also a certified practitioner of Neuro-Linguistic Programming. In addition to teaching quarterly courses for POD, Ujima also works for the University Consulting Alliance.
View a detailed consultant profile on Ujima Donalson.
Dee Endelman is an organizational development consultant and human resources executive with over 30 years of experience in all phases of the human side of business, including organizational change consulting, strategic planning, facilitation, conflict resolution, training, work design, human resource policies and programs, employee and labor relations, equal employment opportunity, diversity efforts, and affirmative action. She has worked as both an internal and external consultant in public, private, and nonprofit sectors. In addition to consulting and facilitation, Dee provides training tailored to participants' needs in conflict resolution, interpersonal communication, personal leadership, partnering and collaboration, systems thinking, change, and empowerment. She is currently a principal at KEYS Organizational Consulting. Previously she worked as a senior associate at Agreement Dynamics and as a manager of human resources and an organizational consultant for the Puget Sound Clean Air Agency. Dee earned an M.A. in organizational development from Antioch University in Seattle, and a B.A. in literature from the University of Pennsylvania.
View a detailed consultant profile on Dee Endelman.
"Managing Your Department's Money to Withstand Audit" is taught by a panel of fiscal specialists from Financial Management.
Aaron Ford has been with the University of Washington’s Human Resources department since 2001. He has served in several positions related to employment, including staffing coordinator for UTemp Staffing and employment specialist with Campus HR Operations.
Art Frohwerk is recognized as a master facilitator, innovator, and implementer. With over 30 years of orchestrating “never-done-before” solutions, he is known for leading efforts to discover the “impossible” answers, always with a strong sense of reality, business savvy, and human factors. One of Art’s lifelong interests has been in visualization—seeing patterns and understanding complex issues in a simple way. From this he has developed a family of best practice tools to engage people, clarify opportunities, achieve results, and leave behind new levels of capability.
Art is a strong practitioner of total quality leadership, systems thinking, and sustainability design. His experience spans key roles in reinventing organizations, their strategies, products, service, and processes. Engaged by over 100 organizations across North America, in almost every industry, Art has spoken to, taught, and led multidisciplinary teams and programs. He has given special attention to healthcare, higher education, and nonprofits.
Art is an alumnus of Walt Disney Imagineering, Procter & Gamble Engineering and Product Development, and Belcan Engineering Group. Art is leader of Clearpath, LLC, focusing on strategic transformation of complex organizations. He holds an Engineering degree from Harvey Mudd College—with continued study in human factors, experience design, visualization, leadership, team performance, and applied innovation.
View a detailed consultant profile on Art Frohwerk.
Linda Golley has managed outpatient clinics at Harborview and the University of Washington Medical Center (UWMC) and presently manages the Interpreter Services program at UWMC. Ms. Golley has specialized in care for less affluent communities, including inner city communities of color, disabled and deaf clients, free clinic clients, community clinic clients, and immigrant communities. She developed the Barriers to Care Map as a tool to improve care in all settings and to reduce disparities in care.
Michele Hamilton-Lane is a consultant with nearly 25 years of experience in helping organizations increase their performance through effective leadership, motivated teams, and smart work processes. Her experience includes working as an internal consultant and leader for corporations like Weyerhaueser and Brunswick before launching her independent consultant practice in 2001. Currently she serves a wide variety of clients, including UW Medicine and the University of Washington.
She provides course design and delivery, retreat and meeting facilitation, leadership coaching, and work systems consultation. Her education includes a bachelor’s degree in business management and a master’s degree in organization development/leadership. She is certified in the Myers-Briggs, People Skills, and BarOn Emotional Intelligence Instruments.
Her mission is focused on helping people develop the capabilities to reach higher levels of performance, along with personal and organizational pride.
View a detailed consultant profile on Michele Hamilton-Lane.
Lisa Hanna joined the University of Washington in March 2010. Prior to joining the University, Lisa practiced employment and labor law in the private and public sectors for over fifteen years. Her practice focused primarily on providing counseling to employers on all aspects of the employment relationship, including complex employee relations issues, labor relations matters, policies, and agreements. In her law practice, Lisa worked directly with human resources professionals and executive management to ensure compliance with equal employment opportunity, wage and hour, FMLA, and other state and federal employment and labor laws. Lisa’s practice also included providing employment-related training to employees and managers on topics such as harassment prevention, performance management, and disability accommodation. Since joining the University, Lisa has served as a Senior Human Resources Consultant for Campus HR Operations. Lisa received a B.A. in English from the University of Utah and earned her J.D. from the S.J. Quinney College of Law at the University of Utah. Lisa earned a Certificate in Human Resources Management from the University of Washington’s Professional & Continuing Education program in 2010.
Renée Hanson is an organizational development consultant and trainer with Professional & Organizational Development (POD). Leadership development and coaching, conflict resolution, team development, and interpersonal and organizational communication are Renée's areas of specialization. She has wide experience working with business, academic, and health care units in her more than ten years at the UW. Renée has over two decades of experience using assessments to increase communication and teamwork and develop individual skills. The instruments she is qualified to administer include the Myers Briggs Type Indicator, Extraordinary Leader, ARC 360 feedback surveys, and the Baron EQ-i to assess and improve emotional intelligence.
Renee has been an instructor for the Strategic Leadership Program (SLP) and is currently teaching SLP 2. She holds a B.A. in sociology and an M.S. in education.
View a detailed consultant profile on Renée Hanson.
Amy Hawkins is a trainer and organizational development consultant with Professional & Organizational Development (POD). She has worked at the University of Washington for well over a decade in a variety of positions in Human Resources, and she came to POD with a wealth of human resources expertise. For six years she was an HR consultant, providing coaching, training, and consultation regarding organizational development and employee relations to academic and administrative departments throughout the UW. Mediation, coaching, and customized HR-focused trainings are Amy’s areas of specialization. She is a certified instructor of the Extraordinary Leader and Discovering Your Dependable Strengths courses. Amy is also an instructor for POD’s Strategic Leadership Program (SLP). In her life before the UW, Amy worked for five years as a trainer/educator for retirement planning and investing at a Transamerica Insurance & Investment General Agency. She has a B.S. in business finance from Montana State University and is certified in Emotional Intelligence EQ-i and 360 EQ-i and as a senior professional in human resources (SPHR).
Raymond Hsu is manager of Program Operations in the University of Washington’s Purchasing Department.
Nancy Hurja is a customer service manager in Student Fiscal Services at the University of Washington.
Ellen Langan, principal of Langan + Associates, has been an organizational consultant for over 20 years. Her areas of expertise include organization, time management, and team building. Ellen has 30 years of teaching and seminar experience and is a certified Myers-Briggs Type Indicator (MBTI) consultant with clients throughout the country. She has developed and presented hundreds of seminars and workshops for clients such as Microsoft, City of Seattle, Group Health Cooperative, Safeco, Providence Health Care, GTE, WRQ, Seattle Executive Board, and Wizards of the Coast. She has been teaching for the University of Washington since 1993.
Her business has been featured on KIRO, KING, KOMO, Q13, and Northwest Cable News as well as many local and national newspapers and magazines, including Cosmopolitan and Time. Ellen is a member of the National Speakers Association and the Association for Psychological Type. She was the co-founder and past president of the Seattle chapter of the National Association of Professional Organizers and served as the head of the National Ethics Task Force. She is currently President of the NW Chapter of APTi.
Marguerite brings over 35 years of experience with training for businesses, nonprofits, individuals, and groups into her classes. She has designed and managed training programs for community groups, corporations, and small businesses, and has coached instructors and trainers. She has also edited and written for Axzo Press/Crisp Publications, a training company that distributes internationally. Her current areas of focus are planning and organizing, communications, management, and a special project on issues related to aging.
Her classes are active, engaging experiences, aimed at practical approaches for any of the topics she teaches. Marguerite says of her teaching: “I believe my job is to teach you practical ways to develop your own approaches to a topic. I believe that learning should connect directly with your experiences and needs. There’s nothing I like better than a lively classroom where learning is shared, and you leave the class with new ideas and techniques that you can put to work in your real world.”
View a detailed consultant profile on Marguerite Langlois.
With over 25 years of progressive international experience in training and development, performance consulting, and organizational development, and an M.S. in managing for organizational effectiveness, Lynne contributes to substantial increases in productivity and bottom-line results for her clients, resulting in a repeat business ratio of greater than 90%. Her passion for team development supports teaching skills geared toward improving clients’ interpersonal dynamics, effective communication, and leadership at every level of an organization. She is described as spontaneous, humorous, inclusive, and the very definition of high energy. These traits create a safe and significantly entertaining learning environment, where participants are challenged to stretch beyond their comfort zones to explore their potential and maximize their performance.
Lynne began her career as a training specialist for the George Washington University and Medical Center. She then served as a training manager first at Planning Research Corporation, a software development company, and then at SatoTravel, Inc. Lynne was an independent performance consultant and trainer for five years, founding and owning her firm, Action Management Training and Consulting. Her client list included both private and public sector organizations. She taught for both the George Mason University and Northern Virginia Community College during that time. She then accepted a full-time employment offer from a consulting client; the international telecommunications firm Cable & Wireless, where she worked full-time in organizational development for four years. In 2002 Lynne moved to Seattle and revived Action Management Training and Consulting,transitioned it toThe Leadership Dimension, and has successfully obtained and managed consulting contracts in the Seattle-Tacoma corridor. Lynne provides coaching, training, and consulting to individuals, groups, and organizations in the areas of leadership development, communication, interpersonal, and supervisory skills, team work, train-the-trainer, change management, organizational effectiveness, and continuous learning. She also teaches at several local universities and colleges.
Lynne is certified in the use of the Myers-Briggs Type Indicator (MBTI), the Personal Insights Profiles (DiSC and PIAV), the Managerial Assessment of Proficiencies (MAP), and Emotional Intelligence (EQ-i). She also holds memberships or board positions in the Puget Sound chapter of the American Society for Training and Development (ASTD), the Pacific Northwest chapter of the Organizational Development Network (PNODN), and the Seattle chapter of the International Society for Performance Improvement (ISPI). Lynne regularly attends the meetings of the aforementioned organizations as well as those of the Lake Washington Human Resource Association (LWHRA) and other local professional associations in order to remain current and connected, and she is also a frequent speaker.
Cheryl Manekia is a program coordinator in the University of Washington’s Payroll Office.
Al Marks, as the instructor for Fundamentals of Grant and Contract Management, comes to Professional & Organizational Development with close to 30 years’ experience as a professional instructor and with nearly 15 years’ experience in adult learning. Prior to working for the UW, Al developed curricula and taught classes for the King County Elections Division, was a national training consultant and instructor for various high-tech and communications companies, and worked as a student services administrator at the University of Chicago. As a UW employee, Al has been on staff in the Office of Sponsored Programs since 2007, assisting with the development of new hire staff training and process and system training. Al currently teaches Grants.gov classes around campus, conducts departmental site trainings, and is investigating new learning possibilities for a program of course offerings in research administration. Al holds a B.A. in English from St. Mary’s College of California.
With more than a decade of professional and community service experience at local, regional, and national levels, James McCafferty brings a unique perspective and critical tools to problems faced by organizations today. By bringing the best approaches from the for-profit, nonprofit, government, and individual sectors, James seeks unique blended responses that are effective, efficient, and practical while also maintaining long-term sustainability. James focuses his consulting services on organizational development issues including: branding/identity, marketing, finance, nonprofit tax issues, operations, growth management, and strategic fundraising. Clients have included local and national organizations such as Western Washington University, Casey Family Programs, and Foster Care Alumni of America, among others. James has an MBA from Western Washington University and a BS in Journalism/Public Relations from University of Oregon. He has also completed a number of diverse professional development trainings and workshops throughout his career. In addition to teaching quarterly courses for POD, James also works for the University Consulting Alliance.
View a detailed consultant profile on James McCafferty.
Sabina McCoy began working at the University of Washington in January 2003 as a human resources assistant with Upper Campus Human Resources (now called Campus HR Operations). In the fall of 2003 Sabina was promoted to the position of employment specialist with Health Sciences HR (now a part of Campus HR Operations). In her current role as an employment specialist, she manages the recruitment and selection process for a variety of departments within the School of Medicine and the School of Nursing. Prior to working at the UW, Sabina worked in technical recruiting at a high-tech company in Redmond and in the finance department at a financial institution in Seattle. She earned her B.A. from Western Washington University in communications with a minor in business/management. Sabina enjoys traveling, yoga, and spending time with family.
Ted Mordhorst has over 20 years’ experience in research administration. He spent 12 years in the banking industry before embarking on a career in higher education at Washington State University, where he was the supervisor of the post-award office. Ted left WSU to become the manager and compliance officer for the University of Idaho before joining the Grant and Contract Accounting office at the University of Washington in late 2004 as the assistant director for Post Award Financial Compliance. Ted has been active with the National Council of University Research Administrators (NCURA), has given presentations and workshops at regional conferences, and has been an instructor for several post-award financial classes. Ted holds a B.A. in accounting from Boise State University.
Heather Nicholson is a fiscal specialist in Accounts Payable at the University of Washington.
Brion Norton has been at the University of Washington in the Management Accounting & Analysis (formerly Financial Analysis) office since 1995, working primarily on the analysis of the expenditure data that forms the basis for negotiating the University's facilities and administrative (aka indirect) cost rates. Prior to coming to UW, Brion spent 26 years working in the accounting and IT sections of three private sector firms. Concurrent with his UW and private sector positions, Brion spent 29 years as a consultant to a small group of federally funded nonprofit corporations, whose management and fund-accounting software he developed and helped maintain. Brion has a B.S. from Stanford and an M.B.A. from the UW and is actively involved in family, church, and community activities.
Kurt O'Brien is Director of Organization Development and Training for the University of Washington Medicine Health System, where he specializes in the areas of leadership development and coaching, interpersonal skills development, team development, and conflict resolution. He also designs and conducts workshops on topics such as dialogue, emotional intelligence, conflict resolution, and appreciative inquiry. Kurt has a master's degree in organization development from the University of San Francisco and a B.S. in management from the U.S. Coast Guard Academy.
Prior to obtaining his master’s in organizational psychology and transitioning to his current job as an organizational development consultant, Joey managed high-performing web design teams. Recently he has been working in team development and experiential education. He is founder of CO-EX-ED (Collaborative Experiential Edge), a professional experience-based training and development company with significant experience in program designs ranging from strategic planning and leadership development to team building for schools, whole companies, divisions, and small work teams. Clients include Group Health, the University of Washington, Cascadia, Seattle University, Microsoft, Google, Nintendo, Amazon, and Sterling Savings Bank. Joey is also vice president of the PNODN (Pacific Northwest Organizational Development Network). Learn more about him at www.joeypauley.com.
Jordan Peabody has helped dozens of organizations improve their workplace documents with his practical, hands-on writing workshops. Since 2001, he has led writing workshops for a variety of clients, including City of Seattle, Puget Sound Clean Air Agency, Department of Homeland Security, Community Transit, Western Washington University, Hillsboro Police Department, Washington State Department of Enterprise Services, U.S. Bank, NoteWorld, and others. Jordan has written and edited for both private companies and public agencies, including CCI Solutions, Tacoma Police Department, Washington State Department of Health, and Delaware Department of Health and Social Services.
Danel Phelps worked in the accounting office for a small local retail company for two years prior to graduating from the University of Washington with a B.A. in business administration in 2004. After graduation, she worked in a small public accounting office for two years before she was hired at the UW in fall of 2006. She has served in a number of capacities at the UW since then, including a stint with Housing and Food Services as an accountant 2, working in Team 4 with Grant and Contact Accounting, and her current position as the recharge analyst at Management Accounting and Analysis.
Adam Pierce is a grant analyst in Grant and Contract Accounting.
Vanessa Posadas is an office assistant in the University of Washington’s Payroll Office.
Chuck Pratt is a successful organizational leader, consultant, and instructor with more than 24 years of experience in partnering with organizations to improve work climates. His expertise is in leadership development, team building, conflict management, coaching, interpersonal skills training, group facilitation, emotional intelligence, and dialogue. Chuck has worked as a consultant for higher education, public sector, and health care clients, including UWMC, UWM, and Harborview. He earned an M.S. in instructional systems design from Utah State University. In addition to teaching quarterly courses for Professional & Organizational Development, Chuck also works with the University Consulting Alliance.
View a detailed consultant profile on Chuck Pratt
Kris Ridout has worked in Human Resources for the University of Washington since 1984. She spent the first 16 years serving as an employment senior assistant, then as an employment specialist/recruiter before moving to leave administration at the Health Sciences Human Resources Office in 2001, supporting Health Sciences administration, faculty, and staff with all functions of human resources policies and procedures. Over the course of Kris’s UW career, she has been involved with numerous process improvement committees and special projects. With the advancement from paper to online systems, it was only natural that Kris partnered with Jean Swarm to teach the Leave Record Maintenance (OWLS) class. Between the two of them, they have over 50 years of expertise in human resources. Kris also co-authors the OWLS Newsletter, an informational and instructional guide for UW timekeepers. Kris is a Seattle native and cannot imagine living anywhere outside of the great Northwest.
Tamara Rivet is a grant analyst in Grant Contract Accounting.
Michelle Schrader has worked with Procurement Services for four years. During that time she has specialized in accounts payable, eProcurement, MyFinancial Desktop, non-PO Invoice, and purchasing. Prior to her time at the UW, she worked for five years in Seattle University’s Purchasing and Facilities accounting area. Outside of work, she’s written two novels and can always be found writing the next.
Stephanie Schulz is a consultant for UW Medicine’s Organization Development and Training (OD&T) department, where she is committed to helping individuals and teams improve their performance to achieve better outcomes. She serves as a primary designer and facilitator for a variety of leadership development workshops and experiential challenges. In addition, Stephanie works with leaders throughout UW Medicine to support large organizational change initiatives and one-on-one coaching and consulting. Her areas of expertise include training development and delivery, core purpose and strategic planning, interpersonal communication, and team development. She is certified in the Meyers Briggs Type Indicator (MBTI®), Emotional Quotient Inventory (EQ-i® and EQ 360™), and Zenger Folkman’s The Extraordinary Leader™ assessment and is a TeamSTEPPS™ Master Trainer.
M. Peter Scontrino is a graduate of Seattle University and Michigan State University. Peter is a Seattle native who has a Ph.D. in industrial-organizational psychology and is a licensed psychologist in the State of Washington. Peter has served on the faculties of the University of Washington, Seattle Pacific University, and Seattle University and has been a consultant for over thirty years. He has worked with a wide range of organizations in the application of continuous improvement and lean concepts. Specifically he has applied continuous improvement concepts in government organizations, nonprofit organizations, and manufacturing organizations. He participated in a study mission to Japan where he studied Toyota and other organizations. He has served as an examiner for the Washington State Quality Award. Peter’s work has shown him that continuous improvement tools and concepts can be used in any organization—either as an organization-wide change effort or as a focused improvement effort in a department or unit.
View a detailed consultant profile on Peter Scontrino.
Deborah Seaman has over 20 years of experience in organization and management development, specializing in organizational change, Total Quality Management, and strategic planning within higher education and health care settings. She holds a B.A. in sociology and a master’s in public health from the University of California at Berkeley. Selected projects include strategic planning in a division crossing two university campuses, involving designing systems and structures to foster and sustain integration; designing and facilitating transition sessions with staff of two merging organizations; facilitating feedback sessions and coaching members of an executive team interested in fostering greater truth-telling among themselves; and facilitating the management of a large division’s transition from providing manual transactions to using technology with clients. Past clients include medical centers and various departments at the University of Washington and Stanford University, Yale-New Haven Medical Center, the Council of Washington State University Presidents, and the U.S. Army Corps of Engineers. In addition to teaching quarterly courses for Professional & Organizational Development, Deborah also works with the University Consulting Alliance.
View a detailed consultant profile on Deborah Seaman.
Clive Shearer left Britain over 20 years ago seeking new horizons and founded a career as a facilitator, trainer, coach, and consultant. He taught his first class at the University of Washington in 1997, and says that his greatest satisfaction occurs when the people he works with gain practical workplace and lifetime lessons.
Clive teaches six quarterly classes for POD: Conflict Resolution Skills for Health Care Professionals; Difficult People and Difficult Behavior: Tips, Tactics, and Tools; Essential Training and Coaching Skills; Rapid Process Improvement; Turning Negative Emotions Into Positive Outcomes; and Stress Management. In addition, he excels at retreat facilitation and leadership coaching, offering humor, behavioral insights, and a perceptive approach to teamwork enhancement. He has led over 800 workshops and retreats and served over 300 clients, from small businesses to Fortune 500 companies. Clive’s higher education and healthcare experience is extensive, working with over 45 University of Washington, Health Sciences, and UW Medicine departments.
Clive, a published author of three books and a newspaper columnist, loves to travel, and works to improve his Italian, French, and German. He likes to walk and exercise daily, and delights in reading mysteries and histories. Clive also enjoys creating pen and ink sketches and watercolors, and when you attend his POD classes you will see his flip chart art.
View a detailed consultant profile on Clive Shearer.
Jean Swarm is a human resources specialist with Human Resources Operations for the University of Washington’s Upper Campus and Bothell and Tacoma campuses.
Susan Templeton is a training and organizational development consultant with Professional & Organizational Development (POD). Her work at the University of Washington involves teaching, training, and counseling staff and coaching and consulting with managers on topics related to leadership development, team-building, workforce planning, and career development. She has more than 20 years’ experience as a career counselor, facilitator, and program developer and serves as one of the instructors for the UW’s Strategic Leadership Program. She is certified as a Dependable Strengths facilitator and qualified to administer and interpret the Myers-Briggs Type Indicator (MBTI). Susan earned a master’s degree in education from Harvard University with a focus on cross-cultural human development. In addition, she has a bachelor’s degree from the University of Chicago. Her non-work activities include gardening and collecting antique radios from the 1920s and 1930s with her husband.
View a detailed consultant profile on Susan Templeton.
Sherrie Thissell has 13-plus years of experience in a variety of human resources areas, including 9 years with the University of Washington Compensation office. She holds a business degree with an emphasis in marketing and human resources from the UW and a master’s degree in public administration from The Evergreen State College. She has worked for a variety of businesses, including an industrial fastener manufacturer, an agro high-tech dot-com start-up, and a seafood processing and distribution company. She is currently the senior compensation consultant for the School of Medicine at the UW, where she consults with organizations on applying the laws, policies, and procedures that impact classification and compensation practices at the UW.
Mary Kay Voss is a results-oriented training and facilitation professional with more than 30 years of experience. As an associate at Agreement Dynamics, Mary Kay provides facilitation and training services in collaboration, facilitation, team building, and communication. She is a certified trainer in Success Signals—a communication seminar designed to assist people in recognizing and appreciating their own and others’ styles of communicating. Her recent clients have included Port of Long Beach (California), City of University Place, City of Puyallup, Seattle City Light Asset Management Department, Mill Creek Senior Center Foundation Board, Merrill Gardens, and Estate Homes, among others. Her professional experience also includes work as a financial planner and stock broker. Mary Kay served on the Mill Creek City Council from 2002-2010.
Randi Wasik is the director of administration and finance for the Department of Urology. She came to the University of Washington in September 2010 from Massachusetts. She has been active not only with the course she helps teach here at the UW, but also the electronic effort reporting implementation, the Administrator’s Webpage creation, the School of Medicine’s finance and audit committees, and the National Council of University Research Administrators (NCURA). In 2010 she graduated from the NCURA LDI program and is currently active as a teacher and on the committee for the pending Pre-Award Meeting in Vancouver. She has over 15 years of experience in pre-award, post-award, and departmental management and has held positions in the central pre-award and post-award offices at Harvard Medical School and Boston University, respectively, as well as various departmental roles in both basic science and clinical departments. Randi holds a B.F.A. in music performance from Carnegie Mellon University and an M.B.A. from Texas Christian University.
Randy West is the associate director of the University of Washington Compensation Office. He has also been the compensation consultant for Upper Campus, Bothell, and Tacoma since 2000. He reviews professional staff and classified positions, answers questions about overtime status, and assists clients with compensation aspects of reorganizations. Before he joined the UW, Randy worked in the Seattle office of a global human resources consulting firm. Since civil service reform in 2004, he has represented the Compensation Office on management negotiating teams for WFSE, WFSE Skilled Trades, UW Police Officers Association, and WFSE-UW Police Management Association. He is a Certified Compensation Professional through WorldatWork (formerly the American Compensation Association) and has a professional in human resources certification through the Society for Human Resource Management. Randy received his bachelor’s degree in English from California State University, Long Beach, after beginning his studies at Western Washington University.
Sara Wetstone earned her B.A. in philosophy from Princeton University, where she co-captained the women's basketball team. Post-graduation, she was able to pursue her love of basketball by playing and coaching professionally in Denmark. After a career-ending knee injury, she returned home to Seattle where she honed her interest in the art and science of effective teamwork. One of Sara's earlier positions included supporting the University of Washington’s Strategic Leadership Program as a program assistant. She then coached the Seattle Community College women's basketball team and was named Coach of the Year in her first season. Sara holds an M.A. in applied behavioral science from Bastyr University's Leadership Institute of Seattle, with a focus in coaching and consulting in organizations. Currently, she facilitates experiential-based team-building workshops with Adventure Associates, Inc.
Jamie Wilson has worn many hats since joining Professional & Organizational Development (POD) in 1999, including her current role as senior communications specialist. Her varied duties at POD include writing marketing blurbs, web text, and newsletter articles; editing the Leading Edge newsletter and various internal and external communications; crafting marketing strategy; assisting with course planning; and overseeing program evaluations. She holds a B.A. in literature and society from University of Tulsa and completed a continuing education certificate in literary fiction through the University of Washington Extension. One of Jamie’s favorite books is a hefty nine-pound unabridged dictionary, which simultaneously improves her vocabulary and strengthens her biceps. Troubled by wrongly placed apostrophes and the lack of “comma sense” in today’s world, Jamie enjoys helping people improve their written communication skills.