Overcoming Barriers to Care (Q1340)
A patient needs to accomplish a series of tasks as he or she moves through the health care system, such as calling the clinic for an appointment, contacting previous providers for medical records, figuring out how to make financial plans for care, and obtaining prescribed medications and taking these medications properly. At each of these points of interaction, the patient may encounter barriers to achieving these tasks.
Participants in this course explore the Barriers to Care Map, a tool that guides health care workers and providers through the health care system from a patient's point of view with a goal of revising common processes to better serve patients. This course explains the conceptual approach and gives many real-life patient stories of encountering barriers in their interactions with health care teams. Participants map out some of the processes that patients move through in their own care environment, identifying barriers, vulnerable groups, consequences, and solutions for overcoming barriers.
NOTE: Continuing education credit for nurses completing this program is provided by University of Washington Medical Center, Nursing Staff Development. Provider approved by the California Board of Registered Nursing Provider #15474 for 4.3 contact hours. Please contact Karen Moe in UWMC Nursing Staff Development (598-4432) for more information about contact hours.
Instructor: Linda Golley
Currently we do not have any classes scheduled for this course.