This tool-based workshop teaches you how to separate out emotion and deal with difficult situations assertively and rationally. Participants gain insights into the roots of everyday difficult behavior, learn how to benefit from the illusion of control, gain insights into your own conflict resolution style, and help others and yourself maintain professionalism in all difficult, conflicting, and even angry situations. Participants are encouraged to discuss their own needs in the workshop and find solutions.
Instructor: Clive Shearer
Course Fee: $135
Dates:
Register Now (UW NetID Required)