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Professional Staff Salary Survey
Information Technology Benchmark Descriptions

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2012 Benchmark Job Group: Information Technology
2012 Benchmark Title: BUSINESS SYSTEM ANALYST
UW Job Grade: 9 UW Payroll Code(s): 1681
2012 Job Summary: Applies a thorough knowledge of the needs of a business unit and knowledge of systems technology to identify and design improvements for computer based systems. Conducts operational and organizational studies on business units. Analyzes structure and flow of work through the unit and recommends changes to improve the business operations. Provides consultation to business unit management to determine solutions to business operations. Coordinates functional requirements of business unit and the technical solutions with system personnel to develop the most cost effective solution. Devises test plans, builds test data, and tests new or enhanced application functions. Develops and delivers training and operating procedures. May or may not be within the IT department/organization.
Reports to: May vary within department or major organization
Qualifications: Requires a Bachelor's degree or the equivalent combination of education and experience in a relevant field of study and at least 3 -4 years of relevant experience in the business unit's operation. Extensive experience in the business functions supported and some IT skill and knowledge.
Note: New 2012 Benchmark.

2012 Benchmark Job Group: Information Technology
2012 Benchmark Title: DEPARTMENT IT MANAGER
UW Job Grade: 10 UW Payroll Code(s): 1735
2012 Job Summary: Manages a computing staff of at least 2.0 FTE that performs a variety of professional level computing functions for a department or organizational unit such as programming, systems analysis, database development, complex report development, information security management, network management, web systems development, and application development. Conducts strategic evaluation and provides advice regarding computing systems for a major organization, school, large department or other large organizational group. Makes recommendations regarding long-term strategic computing systems issues, purchases, and product or vendor selection.
Reports to: Department Chair, Administrator, or Higher Level Information Technology Director
Qualifications: Requires a Bachelor's degree in computer science, information technology or related field and four years related experience.

2012 Benchmark Job Group: Information Technology
2012 Benchmark Title: DIRECTOR, IT (LARGE ORGANIZATION)
UW Job Grade: 11 UW Payroll Code(s): 1745
2012 Job Summary: Directs a team of computing staff that performs activities such as programming, systems analysis, database development, complex report development, information security management, network management, web systems development, and application development. Develops and oversees implementation of strategic organization's IT plans, consistent with University IT strategic plans and goals. Provides senior level management review and recommendation to resolve organization's computing issues. May also be responsible for evaluation of organization's technical systems needs and recommendations and/or purchases of software and hardware acquisitions and/or upgrades. Often supervises Manager-Departmental Computing positions.
Reports to: Dean or Chair of Large Department
Qualifications: Requires a Bachelor's degree in computer science, information technology or related field and five years related experience.

2012 Benchmark Job Group:   Information Technology
2012 Benchmark Title: NETWORK ENGINEER
UW Job Grade: 10 UW Payroll Code(s): 1564
2012 Job Summary: Provides systems design, development, operational support and consulting for complex data or telecommunication networks. Designs, develops and installs communication systems. Provides expert consultation and customer service to the users of data and telecommunications network services and systems. Monitors and runs diagnostics on the organization's network backbone which includes network switching systems and servers, departmental data and telephone systems and intelligent terminal equipment. Consults with local and regional network operations staff and service providers in order to facilitate problem resolution within the university campus infrastructure, its wide-area networks and the Internet. Analyzes and implements appropriate solutions to operational problems. Identifies existing and emerging technologies and evaluates applicability.
Reports to: Director or Assistant Director of Networking
Qualifications: Requires a Bachelor's degree in communication engineering, computer science, or related field, and four years of experience designing, installing and supporting networked communication systems.

2012 Benchmark Job Group: Information Technology
2012 Benchmark Title: PRINCIPAL TECHNOLOGY PROGRAM MANAGER – ENTERPRISE-WIDE SYSTEMS – Business Applications
UW Job Grade: 11 UW Payroll Code(s): 1741
2012 Job Summary: Responsible for directing enterprise-wide programs and operations, planning, allocating resources, tracking and producing results for the design, development, implementation and maintenance of mission critical University-wide administrative, academic and research computing systems. These programs operate in multiple, complex and diverse information technology environments and platforms, including large-scale mainframe, client/server, enterprise-wide relational databases and Internet-based technologies including eCommerce. Jobs typically found in business applications or operations areas. Provides technical leadership and manages large application systems development teams. Provides client services to central offices, colleges and departments and manages system interfaces both internal and external to the University. Must exercise the best possible technical, business and communications skills and present to and work with a variety of executive and business solutions that enable radical improvements of institution-wide business processes using user-driven information based solutions. These solutions often employ the very latest complex technologies and use innovative electronic communications.
Reports to: Director of Information Services
Qualifications: Requires a Bachelor's degree in computer science, business or related field, a minimum of five years of experience performing progressively more complex and responsible information technology and technical management activities and comprehensive understanding of the underlying technologies.

2012 Benchmark Job Group: Information Technology
2012 Benchmark Title: SENIOR APPLICATIONS SYSTEM ENGINEER – ENTERPRISE-WIDE SYSTEMS
UW Job Grade: 10 UW Payroll Code(s): 1730
2012 Job Summary: Responsible for leading a team which develops, implements, and supports large, complex enterprise-wide information systems working within a complex technical environment which includes client/server, mainframe, and Internet-based technologies. Assigns tasks and performs functional supervision over other technical staff members, but will act as the lead programmer/coordinator for the group and operate at a very high technical level, including directly performing many of the major complex tasks in the project. Projects have very wide campus visibility and very high expectations for highly successful systems on time and within budget. Creates, monitors and communicates project plans and ongoing status for the systems. Acts as primary liaison to client departments and other IT units. Is responsible for designing, programming, testing, implementing and supporting complex software systems which involve mainframe and midrange computers, distributed, and client/service systems, enterprise-wide relational databases and SQL, Internet-based technologies, eCommerce, NT, Visual Interdev, UNIX (AIX) Shell, C, Perl Java/Java Script, HTML and XML programming. Exercises the best possible technical, business and communications skills and present to and work with a variety of executive and managerial levels.
Reports to: Associate Director of Information Systems
Qualifications: Requires a Bachelor's degree in computer science, business or related field and a minimum four years of experience performing progressively more complex and responsible tasks spanning all phases of systems development.

2012 Benchmark Job Group: Information Technology
2012 Benchmark Title: SENIOR COMPUTER SPECIALIST
UW Job Grade: 8 UW Payroll Code(s): 1568
2012 Job Summary: Provides technical expertise in all aspects of computing technology for a mid-sized department (50-200 desktops). Requires a broad knowledge of hardware and software technologies, along with an ability to communicate on technical subjects effectively with non-technical faculty and staff. Designs, specifies purchases, installs, configures, and supports server and desktop configurations in a heterogeneous and complex networked environment. Develops web applications, database applications, and/or application software. Integrates multiple heterogeneous and complex systems and application technologies into reliable and effective system for achieving complex academic and/or business goals. Works with department chair or director and/or technology oversight bodies to define strategies and set priorities for academic and/or business technology improvements. Develops technology specifications and budgets for proposed improvements to department facilities. Works closely with enterprise level technology staff in developing solutions and resolving problems and conflicts between local and central systems.
Reports to: Higher Level Computing Position or an Administrative or Faculty Position
Qualifications: Requires a Bachelor's degree in computer science or related field and two years related experience.

2012 Benchmark Job Group:   Information Technology
2012 Benchmark Title: SOFTWARE ENGINEER
UW Job Grade: 10 UW Payroll Code(s): 1490; 1560
2012 Job Summary: Designs, programs, tests and implements large, complex distributed computing projects. Maintains and documents such projects as necessary. May work individually or as part of a team. Designs, develops, programs, implements, and supports complex systems for distributed client/server computing environments including interfaces between work stations, servers, and mainframes, as well as technologically advanced interfaces among diverse and heterogeneous platforms. Configures, installs, and maintains networked file systems and/or UNIX system clusters capable of supporting a large complex environment. Takes primary responsibility for all phases of software development of data analysis packages that will be deployed on multiple platforms or via web-based technologies.
Reports to: A Director of Assistant Director of an Information Technology Center
Qualifications: Requires a Bachelor's degree in computer science or related field and three years of applicable experience.

2012 Benchmark Job Group: Information Technology
2012 Benchmark Title: SYSTEMS PROGRAMMER
UW Job Grade: 9 UW Payroll Code(s): 1572
2012 Job Summary: Performs complex system programming duties including developing, installing, modifying, and writing internal/technical documentation of system level software such as operating systems, language translators, network and communications software, firmware, and device drivers; detect and correct operational problems and ensure system efficiency and integrity; determine file design and data handling techniques. Develops and modifies software to meet the needs, objectives and specifications defined by others. Troubleshoots operational problems and ensure system efficiency and integrity. Writes internal/technical documentation of computer operating systems and system level software. Prepares test data; tests and debugs software systems. Provides technical assistance and support to specialized and diverse user groups in the use of system level software. Assists in system acquisitions, planning and selection of software/hardware. Studies system efficiency and recommend new or modified hardware configurations. May direct the work of others.
Reports to: A Director, Assistant Director, or Manager of Information Systems
Qualifications: Requires a Bachelor's degree in computer science or related field and two years of applicable experience.

2012 Benchmark Job Group: Information Technology
2012 Benchmark Title: TECHNOLOGY PROGRAM MANAGER – ENTERPRISE-WIDE SYSTEMS – BUSINESS APPLICATIONS
UW Job Grade: 9 UW Payroll Code(s): 1739
2012 Job Summary: Provide enterprise operations management supporting large complex computing operations environment, network operations center, and/or communications technologies center. Monitors, develops and maintains system and network management tools and staff used to ensure the readiness and availability of enterprise operations. The enterprise computing environment is one that supports the broadest range of digital technologies (including data, voice, video), integrating these technologies based on emerging industry standards in a way that scales to serve a world-class research institution. Within the enterprise environment, and with delegated authority, interview and hire applicants, conduct training, assign and schedule work, and conduct performance evaluations. Participates in the study, evaluation and deployment of new and existing operations. Prepares and/or oversees the development of HTML based on-line documentation. Enter and track system, network and application trouble calls using on-line databases. Help with network and system database and scarce resource administration.
Reports to: Principal Technology Manager or Director
Qualifications: Requires a Bachelor's degree or equivalent experience in computer science or related field and two years experience with at least one year in a supervisory or resource management position.

2012 Benchmark Job Group: Information Technology
2012 Benchmark Title: TECHNOLOGY PROJECT MANAGER
UW Job Grade: 10 UW Payroll Code(s): 1680
2012 Job Summary: Manages technology projects, either individually or for large projects, as part of a project management team. Develops new and customizes existing project management processes, tools, and techniques to manage and contain project cost, schedule, and achieve project results. Develops project documentation including initiation charters, project management documents, and quality review documents. Executes project plans ensuring conformity to established standards and procedures. Communicates project status and issues affecting project progress to senior management, project sponsors, and project teams. Manages projects to completion. Typically has the "technical" knowledge necessary to understand project scope and complexity, but does not perform the project's "technical" work.
Reports to: Varies
Qualifications: Requires a Bachelor's degree or equivalent experience in a relevant technical field and four years of related experience.
Note: New 2012 Benchmark.

2012 Benchmark Job Group: Information Technology
2012 Benchmark Title: WEB COMPUTING SPECIALIST
UW Job Grade: 9 UW Payroll Code(s): 1743
2012 Job Summary: Develops, installs and maintains Web applications, Web servers, Web software development utilities, database drivers and related systems software. Requires a broad knowledge of Web/Internet hardware and software technologies, along with an ability to communicate on technical subjects effectively with non-technical faculty and staff. Responsible for designing, programming, testing, implementing, and supporting complex web-based software systems which involve distributed, and client/server systems, relational databases and SQL, Visual Interdev, UNIX (AIX) Shell, C, C++, Perl, Java/Java Script, HTML and XML or related programming languages. Integrates multiple heterogeneous and complex systems and web application technologies into reliable and effective system for achieving complex academic and/or business goals. Recommends and implements web server modifications to support web applications. May create web front-end user interface to new or existing databases.
Reports to: Department Chair or Computing Manager
Qualifications: Requires a Bachelor's degree in computer science, or related field, and one to two years related experience.
Note: Title change from Web Developer.

 

2012 Salary Survey
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