Professional Staff Salary Survey
Information Technology Benchmark Descriptions
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| 2007 Benchmark Job Group: |
Information Technology |
| 2007 Benchmark Title: |
DEPARTMENT IT MANAGER |
| UW Job Grade: |
10 |
UW Payroll Code(s): |
1735 |
| 2007 Job Summary: |
Manages computing technology and network support for a large department (200 - 600 desktops), for multiple small or mid-sized departments, or defined groups of faculty and students (computer labs). Responsible for guidance, planning and direction of IT support and supervises two or more FTE technology staff in the pursuit of the operation. |
| Reports to: |
Department Chair, Administrator, or Higher Level Information Technology Director |
| Qualifications: |
Requires a Bachelor's degree in computer science or related field and five years related experience. |
| 2007 Benchmark Job Group: |
Information Technology |
| 2007 Benchmark Title: |
DIRECTOR, TECHNOLOGY CENTER |
| UW Job Grade: |
11 |
UW Payroll Code(s): |
1745; 1111 |
| 2007 Job Summary: |
Manages a center which provides technology support to a large department (200-600 desktops), to multiple small or mid-sized departments, or to defined groups of faculty and students (computer labs). Manages a staff who provide consulting, technical support and/or applications development to clients. Manages budgets, hires, trains and supervises staff. Plans and implements technology. Works with dean or department chair or director and/or technology oversight bodies to define strategies, develop and maintain client services, and to set priorities for the center. Manages hardware and software resources of the center. Prepares funding proposals and budgets for technology improvements and/or staffing upgrades. Works with vendors, outside organizations, and enterprise level staff to integrate complex and heterogeneous technology environments to achieve client goals. |
| Reports to: |
Dean or Chair of Large Department |
| Qualifications: |
Requires a Bachelor's degree in computer science or related field and five years related experience. |
| 2007 Benchmark Job Group: |
Information Technology |
| 2007 Benchmark Title: |
NETWORK ENGINEER |
| UW Job Grade: |
10 |
UW Payroll Code(s): |
1564 |
| 2007 Job Summary: |
Provides systems design, development, operational support and consulting for complex data or telecommunication networks. Designs, develops and installs communication systems. Provides expert consultation and customer service to the users of data and telecommunications network services and systems. Monitors and runs diagnostics on the organization's network backbone which includes network switching systems and servers, departmental data and telephone systems and intelligent terminal equipment. Consults with local and regional network operations staff and service providers in order to facilitate problem resolution within the university campus infrastructure, its wide-area networks and the Internet. Analyzes and implements appropriate solutions to operational problems. Identifies existing and emerging technologies and evaluates applicability. |
| Reports to: |
Director or Assistant Director of Networking |
| Qualifications: |
Requires a Bachelor's degree in communication engineering, computer science, or related field, and four years experience designing, installing and supporting networked communication systems. |
| 2007 Benchmark Job Group: |
Information Technology |
| 2007 Benchmark Title: |
PRINCIPAL TECHNOLOGY PROGRAM MANAGER – ENTERPRISE-WIDE SYSTEMS – Business Applications |
| UW Job Grade: |
11 |
UW Payroll Code(s): |
1741 |
| 2007 Job Summary: |
Responsible for directing enterprise-wide programs and operations, planning, allocating resources, tracking and producing results for the design, development, implementation and maintenance of mission critical University-wide administrative, academic and research computing systems. These programs operate in multiple, complex and diverse information technology environments and platforms, including large-scale mainframe, client/server, enterprise-wide relational databases and Internet-based technologies including eCommerce. Jobs typically found in business applications or operations areas. Provides technical leadership and manages large application systems development teams. Provides client services to central offices, colleges and departments and manages system interfaces both internal and external to the University. Must exercise the best possible technical, business and communications skills and present to and work with a variety of executive and business solutions that enable radical improvements of institution-wide business processes using user-driven information based solutions. These solutions often employ the very latest complex technologies and use innovative electronic communications. |
| Reports to: |
Director of Information Services |
| Qualifications: |
Requires a Bachelor's degree in computer science, business or related field, a minimum of five years experience performing progressively more complex and responsible information technology and technical management activities and comprehensive understanding of the underlying technologies. |
| 2007 Benchmark Job Group: |
Information Technology |
| 2007 Benchmark Title: |
SENIOR APPLICATION SYSTEMS ENGINEER – ENTERPRISE-WIDE SYSTEMS |
| UW Job Grade: |
10 |
UW Payroll Code(s): |
1730 |
| 2007 Job Summary: |
Responsible for leading a team which develops, implements, and supports large, complex enterprise-wide information systems working within a complex technical environment which includes client/server, mainframe, and Internet-based technologies. Assigns tasks and performs functional supervision over other technical staff members, but will act as the lead programmer/coordinator for the group and operate at a very high technical level, including directly performing many of the major complex tasks in the project. Projects have very wide campus visibility and very high expectations for highly successful systems on time and within budget. Creates, monitors and communicates project plans and ongoing status for the systems. Acts as primary liaison to client departments and other IT units. Is responsible for designing, programming, testing, implementing and supporting complex software systems which involve mainframe and midrange computers, distributed, and client/service systems, enterprise-wide relational databases and SQL, Internet-based technologies, eCommerce, NT, Visual Interdev, UNIX (AIX) Shell, C, Perl Java/Java Script, HTML and XML programming. Exercises the best possible technical, business and communications skills and present to and work with a variety of executive and managerial levels. |
| Reports to: |
Associate Director of Information Systems |
| Qualifications: |
Requires a Bachelor's degree in computer science, business or related field and a minimum four years experience performing progressively more complex and responsible tasks spanning all phases of systems development. |
| 2007 Benchmark Job Group: |
Information Technology |
| 2007 Benchmark Title: |
SENIOR COMPUTER SPECIALIST |
| UW Job Grade: |
8 |
UW Payroll Code(s): |
1568 |
| 2007 Job Summary: |
Provides technical expertise in all aspects of computing technology for a mid-sized department (50-200 desktops). Requires a broad knowledge of hardware and software technologies, along with an ability to communicate on technical subjects effectively with non-technical faculty and staff. Designs, specifies, purchases, installs, configures, and supports server and desktop configurations in a heterogeneous and complex networked environment. Develops web applications, database applications, and/or application software. Integrates multiple heterogeneous and complex systems and application technologies into reliable and effective system for achieving complex academic and/or business goals. Works with department chair or director and/or technology oversight bodies to define strategies and set priorities for academic and/or business technology improvements. Develops technology specifications and budgets for proposed improvements to department facilities. Works closely with enterprise level technology staff in developing solutions and resolving problems and conflicts between local and central systems. |
| Reports to: |
Higher Level Computing Position or an Administrative or Faculty Position |
| Qualifications: |
Requires a Bachelor's degree in computer science or related field and two years related experience. |
| 2007 Benchmark Job Group: |
Information Technology |
| 2007 Benchmark Title: |
SOFTWARE ENGINEER |
| UW Job Grade: |
10 |
UW Payroll Code(s): |
1490; 1560 |
| 2007 Job Summary: |
Designs, programs, tests and implements large, complex distributed computing projects. Maintains and documents such projects as necessary. May work individually or as part of a team. Designs, develops, programs, implements, and supports complex systems for distributed client/server computing environments including interfaces between work stations, servers, and mainframes, as well as technologically advanced interfaces among diverse and heterogeneous platforms. Configures, installs, and maintains networked file systems and/or UNIX system clusters capable of supporting a large complex environment. Takes primary responsibility for all phases of software development of data analysis packages that will be deployed on multiple platforms or via web-based technologies. |
| Reports to: |
A Director of Assistant Director of an Information Technology Center |
| Qualifications: |
Requires a Bachelor's degree in computer science or related field and three years of applicable experience. |
| 2007 Benchmark Job Group: |
Information Technology |
| 2007 Benchmark Title: |
SYSTEMS PROGRAMMER |
| UW Job Grade: |
9 |
UW Payroll Code(s): |
1572 |
| 2007 Job Summary: |
Performs complex system programming duties including developing, installing, modifying, and writing internal/technical documentation of system level software such as operating systems, language translators, network and communications software, firmware, and device drivers; detect and correct operational problems and ensure system efficiency and integrity; determine file design and data handling techniques. Develops and modifies software to meet the needs, objectives and specifications defined by others. Troubleshoots operational problems and ensure system efficiency and integrity. Writes internal/technical documentation of computer operating systems and system level software. Prepares test data; tests and debugs software systems. Provides technical assistance and support to specialized and diverse user groups in the use of system level software. Assists in system acquisitions, planning and selection of software/hardware. Studies system efficiency and recommend new or modified hardware configurations. May direct the work of others. |
| Reports to: |
A Director, Assistant Director, or Manager of Information Systems |
| Qualifications: |
Requires a Bachelor's degree in computer science or related field and two years of applicable experience. |
| 2007 Benchmark Job Group: |
Information Technology |
| 2007 Benchmark Title: |
TECHNOLOGY PROGRAM MANAGER – ENTERPRISE-WIDE SYSTEMS – BUSINESS APPLICATIONS |
| UW Job Grade: |
10 |
UW Payroll Code(s): |
1739 |
| 2007 Job Summary: |
Provide enterprise operations management supporting large complex computing operations environment, network operations center, and/or communications technologies center. Monitors, develops and maintains system and network management tools and staff used to ensure the readiness and availability of enterprise operations. The enterprise computing environment is one that supports the broadest range of digital technologies (including data, voice, video), integrating these technologies based on emerging industry standards in a way that scales to serve a world-class research institution. Within the enterprise environment, and with delegated authority, interview and hire applicants, conduct training, assign and schedule work, and conduct performance evaluations. Participates in the study, evaluation and deployment of new and existing operations. Prepares and/or oversees the development of HTML based on-line documentation. Enter and track system, network and application trouble calls using on-line databases. Help with network and system database and scarce resource administration. |
| Reports to: |
Principal Technology Manager or Director |
| Qualifications: |
Requires a Bachelors degree or equivalent experience in computer science or related field and two years experience with at least one year in a supervisory or resource management position. |
| 2007 Benchmark Job Group: |
Information Technology |
| 2007 Benchmark Title: |
WEB DEVELOPER |
| UW Job Grade: |
9 |
UW Payroll Code(s): |
1743 |
| 2007 Job Summary: |
Develops, installs and maintains Web applications, Web servers, Web software development utilities, database drivers and related systems software. Requires a broad knowledge of Web/Internet hardware and software technologies, along with an ability to communicate on technical subjects effectively with non-technical faculty and staff. Responsible for designing, programming, testing, implementing, and supporting complex web-based software systems which involve distributed, and client/server systems, relational
databases and SQL, Visual Interdev, UNIX (AIX) Shell, C, C++, Perl, Java/Java Script, HTML and XML or related programming languages. Integrates multiple heterogeneous and complex systems and web application technologies into reliable and effective system for achieving complex academic and/or business goals. Recommends and implements web server modifications to support web applications. May create web front-end user interface to new or existing databases. |
| Reports to: |
Department Chair or Computing Manager |
| Qualifications: |
Requires a Bachelor's degree in computer science, or related field, and one to two years related experience. |
2007 Salary Survey
Contents
Benchmark Position Descriptions
