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Professional Staff Salary Survey
Counseling/Student Services Benchmark Descriptions

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2012 Benchmark Job Group: Counseling/Student Services
2012 Benchmark Title: ACADEMIC COUNSELOR
UW Job Grade: 6 UW Payroll Code(s): 1347
2012 Job Summary: An entry-level professional position responsible for the application of individual judgment in providing long-range academic counseling to students as to major courses of study and career possibilities. Advise students in the areas of academic planning, interpretation of department, college and university requirements, degree requirements, career exploration and other related matters. Act as a liaison to central university counseling services (e.g., centers for career services, minority affairs) for student referrals, student records, etc. Counsel non-students about possible admission to university programs, provide academic planning advice before transferring to the university. Evaluate applicants for admission to schools or to specific courses of study and counsel students regarding eligibility and procedures for reinstatement. Work with other counselors in the development of advising materials and/or counseling resources for students.
Reports to: Department Chair, Administrator or Academic Counselor – Lead
Qualifications: Requires a Bachelor's degree and at least two years of student counseling, teaching or related experience. Master's degree in counseling or related field preferred. These positions are found in individual academic departments, college dean's offices, or other central academic advising offices.

2012 Benchmark Job Group: Counseling/Student Services
2012 Benchmark Title: ACADEMIC COUNSELOR – LEAD
UW Job Grade: 8 UW Payroll Code(s): 1349; 1350
2012 Job Summary: A lead position responsible for organizing and implementing academic advising projects and activities and either managing a group of professional academic counselors or functioning as a chief provider of academic counseling, advising or related activities for graduate and/or undergraduate students in a department, college or school. Provides leadership at workshops or university-wide projects focused on academic services. Manages advising activities for a department, college or school or assumes primary leadership for academic counseling services such as pre-major advising, undeclared student advising, transfer student advising, liaison work with community colleges, student petition reviews, etc. Counsels and advises students in the areas of academic planning, interpretation of department, college and university requirements, degree requirements, career exploration and other matters. Assumes primary responsibility for other activities such as faculty advisor training and liaison work, new student orientation activities, student publications, liaison work with other student departments, etc. Recommends changes in university policies and procedures relating to advising when appropriate.
Regularly liaison with selected colleges and/or departments to keep abreast of changes or additions to academic programs or policies. Shares knowledge with other advisors.
Reports to: Dean of College, Department Chair or Director of Academic Services
Qualifications: Master's degree required in counseling, student personnel, or related field. Four years advising and counseling experience, preferable in higher education. Teaching experience desirable.

2012 Benchmark Job Group: Counseling/Student Services
2012 Benchmark Title: COUNSELING SERVICES COORDINATOR
UW Job Grade: 7 UW Payroll Code(s): 1377; 9617
2012 Job Summary: Provides counseling services and administrative leadership for a unique counseling project or program (e.g., students with disabilities, at-risk youth initiative). Requires the application of a broad range of independent judgment to non-routine matters having a significant effect on project direction, coordination, planning, design and management. Oversees all administrative aspects of the program including budget development, office and computer resources, records management, etc. Serves as a career liaison between employers, the university and the community. Creates assessment tools and evaluate program initiatives. May supervise staff, students, interns and volunteers. Develops and conducts workshops in area of expertise (e.g., summer programs, conference presentation, exhibits etc.). Counsels students and alumni in career planning and development. Writes and disseminates material to assist students in making informed decisions and/ or explain university policies and procedures.
Reports to: Director/Associate Dean
Qualifications: Requires a Bachelor's degree and at least three years of student counseling, teaching or related experience. Master's degree in counseling or related field preferred.

2012 Benchmark Job Group: Counseling/Student Services
2012 Benchmark Title: EDUCATION OUTREACH - PROGRAM MANAGER
UW Job Grade: 9 UW Payroll Code(s): 1209
2012 Job Summary: Responsible for planning and developing continuing education programs. Coordinates the initiation, planning, design, management and evaluation of an annual program of university level credit and non-credit courses, workshops, certificate programs, seminars and special events. Works with academic units on campus and professionals in the community to develop courses for the adult learner. Evaluates course offerings proposed by others; identifies prospective instructors, ensures course offerings meet the needs of target audiences. Administers ongoing programs and ensures quality. Designs and administers program evaluation instruments. Develops annual promotional and marketing plans in conjunction with the marketing staff. Writes course catalog copy. Facilitates meetings and leads advisory boards within the community. Develops a budget of $300,000 to $700,000 in a self-sustaining organization.
Reports to: A Director of Educational Outreach
Qualifications: Requires a Master's degree with four years related work experience plus excellent written and oral communication skills. A Ph.D. with two years related work is preferred. JD, MPA and MBA degrees are given preference at the Master's level.

2012 Benchmark Job Group: Counseling/Student Services
2012 Benchmark Title: EDUCATION OUTREACH SPECIALIST (ENTRY)
UW Job Grade: 7 UW Payroll Code(s): 1207; 1967; 9837
2012 Job Summary: Coordinates the initiation, planning, marketing, design, and management of educational outreach courses, workshops, certificate programs, seminars, academic symposia, educational conferences and special events. Contributes to the development of course content. Researches, gathers and develops curriculum materials and handouts. Coordinates the design and production of promotional and application materials. Implements recruiting strategies. Coordinates the annual schedule of training events. Assists in the determination of budget. Coordinates post program reports, meetings, evaluations and financial statements. Contributes to strategic planning and goal setting.
Reports to: Program or Grant Supervisor.
Qualifications: Requires a Bachelor's degree in relevant field and four years related work experience.

2012 Benchmark Job Group: Counseling/Student Services
2012 Benchmark Title: MENTAL HEALTH THERAPIST – STUDENT HEALTH CARE CENTER
UW Job Grade: 8 UW Payroll Code(s): 1308
2012 Job Summary: Under administrative supervision, provides independent mental health diagnostic, treatment, crisis intervention, and consultation services at the student health care center. Participates in all unit wide meetings and activities.
Reports to: Reporting level may vary
Qualifications: Masters of Social Work or Masters of Arts in Counseling and three to five years recent experience in the direct provision of psychotherapy and Washington State Licensed Social worker (Independent Clinical Active) or Licensed Mental Health Counselor or Licensed Marriage and Family Therapist. Cross cultural background and experience is desired; experience in a collaborative care model of primary care mental health treatment; e-mail and with EMR experience. Experience in a college mental health facility is highly desirable but nor required. Ability to speak Spanish is also desirable.

2012 Benchmark Job Group: Counseling/Student Services
2012 Benchmark Title: RESIDENT DIRECTOR
UW Job Grade: 6 UW Payroll Code(s): 1396
2012 Job Summary:

Responsible for the administration of the Residential Life Program within a university residence hall environment. Supervises para-professional staff (Resident Advisers). Selects, trains, and evaluates Resident Advisers including facilitating classes which are pre-requisites for all residential life para-professional staff. (6-21 Resident Advisers are assigned within a building of 400-800 student residents.) Advises student groups and residence hall government and collaborates with academic units in the oversight of themed academic living communities. Investigates and adjudicates alleged violations of university policies, assigning sanctions and counseling students regarding behaviors and expectations; facilitates educational workshops for sanctioned students. Participates in 24-hour crisis response (e.g., behavioral, serious injury, serious illness, facilities-related) as they occur for the residential student population of over 6,000 students. Works in collaboration with other units such as Desk Services, Dining Services and Facilities Services to assess and address building, community and individual student needs. Maintains records of financial expenditures, building charts and other related forms.

NOTE: This position receives room and board at the residence hall and is not a student.

Reports to: Administrator/Assistant Director
Qualifications: Requires bachelor's degree in a related field of study and at least one year of residence supervisory experience. Master's degree in student personnel, counseling or related field preferred.
Note: New 2012 Benchmark

2012 Benchmark Job Group: Counseling/Student Services
2012 Benchmark Title: STUDENT OR ACADEMIC SERVICES DIRECTOR
UW Job Grade: 9 UW Payroll Code(s): 1361
2012 Job Summary: Responsible for developing, planning and administering an academic advising or student support services program. Manages professional academic and/or student services counselors and other support staff carrying out program services. Develops/enhances counseling programs and activities that support the needs of students and the university's mission. Collects, analyzes and disseminates substantive and statistical information regarding an academic program and/or student service and makes recommendations for program changes and/or enhancements. May work with faculty in curriculum planning and implementation. Provides authoritative advice and consultation relating to academic advising and/or support services programs to faculty, staff and students. Supervises professional counselors and support staff. Oversees all administrative aspects of the program including budget development, office and computer resources, records management, etc. Participates on university-wide committees for student services. Positions are found either in a centralized student services area (e.g. financial aid, career services, etc.) or large academic departments or schools.
Reports to: Senior Academic or Administration Official
Qualifications: Requires a Master's degree and three to five years management experience in a related academic or student services setting.

2012 Benchmark Job Group: Counseling/Student Services
2012 Benchmark Title: STUDENT SERVICES ADVISOR/COUNSELOR
UW Job Grade: 6 UW Payroll Code(s): 1341; 9596
2012 Job Summary: An entry-level professional position responsible for the application of individual judgment to matters associated with various forms of student services advising and counseling. Counsels students on issues such as career choices, student activities, personal issues, financial matters, etc. Writes and disseminates material to assist students in making informed decisions regarding their choices for financial assistance, careers, student activities, etc, and/or explain university policies and procedures. Participates with other advising offices to conduct outreach activities or other student services related projects/programs. Acts as a resource to academic advising offices on non-academic issues. Jobs in this area are found in admissions and records, financial aid, minority affairs, centers for career services, and other departments.
Reports to: Student Services Advisor/Counselor (Senior) or Student Services Official
Qualifications: Requires a Bachelor's degree and at least two years of student counseling, teaching or related experience. Master's degree in counseling or related field preferred.

2012 Benchmark Job Group: Counseling/Student Services
2012 Benchmark Title: STUDENT SERVICES ADVISOR/COUNSELOR (LEAD)
UW Job Grade: 8 UW Payroll Code(s): 1343
2012 Job Summary: Responsible for organizing and implementing student services counseling projects and activities and either leading a group of professional student services counselors or functioning as a chief provider of student service counseling. Responsible for program administration and often directs the work of other advisors/counselors. Assists in the development of student services program policy and procedures. May supervise support staff. Counsels students on issues such as career choices, student activities, personal issues, financial matters, etc. Writes and disseminates material to assist students in making informed decisions and/or explain university policies and procedures. Develops and conducts workshops for students in area of expertise (e.g. financial aid application, job search strategies, etc.). Provides leadership at workshops or university-wide projects focused on student services. Acts as a resource to academic advising offices on non-academic issues. Positions are generally found in a centralized student services area (e.g. financial aid, career services, etc.).
Reports to: Senior Official or Director
Qualifications: Requires a Bachelor's degree and five years of experience in providing professional advising or counseling to university students of which two years is at the senior counselor level or equivalent. Master's degree in counseling or related field preferred.

2012 Benchmark Job Group: Counseling/Student Services
2012 Benchmark Title: STUDENT SERVICES ADVISOR/COUNSELOR (SENIOR)
UW Job Grade: 7 UW Payroll Code(s): 1342; 9597
2012 Job Summary: Responsible for the application of a broad range of independent judgment to non-routine matters having a significant effect on student choices and actions. Possesses a depth of knowledge/expertise needed in a particular field and/or the diversity of issues and students served. Counsels students on issues such as career choices, student activities, personal issues, financial matters, etc. Assists with the development of and participates in workshops for students in area of focus (e.g., financial aid application, career services, etc.). Develops and conducts workshops for students in area of expertise (e.g. financial aid application, job search strategies, etc.). Writes and disseminates material to assist students in making informed decisions and/or explain university policies and procedures. Participates with other advising offices to conduct outreach activities or other student services related projects/programs. Acts as a resource to academic advising offices on non-academic issues. Positions are generally found in a centralized student services area (e.g. financial aid, career services, etc.).
Reports to: Student Services Advisor/Counselor (Lead) or Student Services Official
Qualifications: Requires a Bachelor's degree and at least three years of experience in providing primary level professional advising and counseling to university students. Master's degree in counseling or related field preferred..

 

2012 Salary Survey
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