Accessible Technology

Adding captions in Zoom

UW-IT at the University of Washington (UW) offers Zoom Video Conferencing for hosting meetings and webinars.

Zoom supports live captioning during meetings and webinars. With this feature enabled, captions can be typed directly into Zoom or can be added to Zoom via an integration with a third party software or service. For details, see Getting Started with Closed Captioning in the Zoom Help Center.

Third party captioning services can be arranged on behalf of faculty, staff, and students with disabilities by contacting either the UW Disability Services Office or Disability Resources for Students.

Also, if a Zoom meeting or webinar is recorded and saved to the cloud, Zoom can generate captions for the archived video using automatic speech recognition (ASR). These typically require editing before they’re suitable for publication, but the ASR process can save substantial time over captioning video from scratch. For specific instructions, see Automatically Transcribing Cloud Recordings in the Zoom Help Center.